Strategic Account Manager

Workato • Palo Alto, CA

7h • $110,000 - $150,000 • Remote

About The Position

Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. We also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

Requirements

• 6-10 years experience in a full cycle, closing role, with a preference for prior account management/customer expansion focus
• Experienced in leading complex and commercially significant sales to IT and business leaders such as Finance, Operations and more
• Successful in selling software or technology solutions, ideally in the integration, middleware, automation or enterprise software space
• Experience in selling to both technical and business/executive stakeholders
• Prior AE or Account Manager experience in the SaaS or iPaaS space.
• Experience developing, handling, and owning relationships with customers
• Proven track record of consistently meeting or exceeding quota
• Experience handling and owning relationships with mid-market companies, including C-suite.
• You’re a sales person. You enjoy being in an evolving fast growing environment and you don’t like to sit back enjoying the comfort of a large corporate.
• You’ll have to be comfortable with the natural ambiguity that comes in a startup environment and not reliant on corporate safety nets.
• Natural curiosity to learn. While you will you will have product and field readiness enablement, you are comfortable being someone to learn product on your own “outside the classroom”, learn customer stories on your own “outside the classroom,” learn business outcomes of our customers on your own “outside the classroom.”
• An enthusiastic team player who’s comfortable working in a fast-paced and evolving environment.
• A desire to build something new that can change the world versus fitting neatly into a large company with an established static playbook.
• Comfortable traveling to visit customers
• Not afraid to do outbound prospecting

Responsibilities

• Manage a target book of current customers and corresponding exec relationships, of which, you will be responsible for driving additional more awareness of our product within an enterprise, traditionally for companies 2500 employees, drive product upsell and more consumption of our product.
• Spending time in person with customers to do workshops. Product education and identification of use cases
• Meet and exceed annual & quarterly sales targets and key account management daily and monthly activities, including QBRs, LOB, user outreaches, driving customers to events, etc.
• Maintain accurate pipeline management with expert-level forecasting
• Understand the product inside out, be technically sound
• Understand customer needs and requirement
• Be a company builder
• Share best practices back into the organization

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed