Strategic Account Manager

ColonialWebb • Richmond, VA

25d • $50,000 - $150,000

About The Position

ColonialWebb is seeking an enthusiastic Account Manager with a mechanical engineering or skilled-trades background. The ideal candidate understands HVAC, electrical, and plumbing systems, has solid computer skills, is committed to continuous learning in a fast-paced environment, and enjoys interacting with team members and clients. Candidates with knowledge of the commercial mechanical service industry or a mechanical engineering background or education are encouraged to apply. ColonialWebb provides the tools needed to excel in the role; success depends on the candidate’s commitment.

ColonialWebb focuses on its people, culture, and business. The company specializes in New Construction, Mechanical Service, Industrial Refrigeration, Special Projects, and Manufacturing, and has provided services to commercial customers for over 50 years.

The role supports sales and operations for Service Project and Service Agreement opportunities, performs estimating for commercial mechanical service projects, and develops customer relationships. The listed pay range is a base salary of $50,000–$100,000, with commission opportunities and a vehicle allowance. First-year on-target earnings are expected to be $150,000.

Requirements

• A mechanical engineering degree or at least 2 years of mechanical experience in HVAC, plumbing, or electrical.
• Knowledge of HVAC, electrical, and plumbing system applications.
• Strong listening, communication, interpersonal, and customer service skills.
• Proficiency with Microsoft Office, CRM systems, and internet use.
• Client management skills, including the ability to manage customer relationships, perceptions, and expectations.
• Commitment to continuous learning in a fast-paced environment.

Nice To Haves

• Knowledge of the commercial mechanical service industry.
• Mechanical engineering background or education.
• Veterans and candidates with previous military experience are encouraged to apply.

Responsibilities

• Support sales and operations for Service Project and Service Agreement opportunities.
• Perform estimating activities for commercial mechanical service projects, including equipment replacements, retrofits, and installations.
• Develop trusting customer relationships and grow those relationships.
• Identify customer objectives and determine how ColonialWebb’s services may fit their needs.
• Analyze and make recommendations on modifying and repositioning agreements during renewal processes.

Benefits

• Competitive salary and commission opportunities.
• Career development and progression.
• 401(k) plan with company match.
• PTO and paid holidays.
• Medical, dental, life, vision, and disability benefits.
• Employee Assistance Program.
• Employee referral incentives.
• Vehicle allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level