Strategic Account Manager

e.Republic

5d • $34 - $38 • Remote

About The Position

The Strategic Account Manager is responsible for selling e.Republic products and services to companies in the state, local, and education markets. The role maintains and grows assigned customer accounts, builds long-term customer relationships, identifies client needs, and recommends suitable solutions while balancing customer satisfaction with company profitability.

The position manages the sales process from initial sale through delivery, including proposals, presentations, client onboarding, troubleshooting, and coordination with internal departments. It also develops new opportunities, pursues revenue targets, maintains outreach statistics and accurate Salesforce records with Sales Admin support, and represents the company professionally with clients and at events. Minimum travel is expected 6–8 times per year. This is a full-time, non-exempt role reporting to the Senior Strategic Account Director.

Requirements

• At least 2 years of prior sales experience.
• Outstanding written and verbal communication and negotiation skills.
• Ability to work productively under sales pressure and quotas.
• Ability to adapt to a quickly changing group environment.
• Ability to present to potential clients.
• Ability to maintain a consistent level of sales.
• Ability to work well with a team.
• Passion and motivation for sales.
• Excellent customer service skills.
• Reliable Internet access in the work environment.
• Proficiency with Word, Excel, PowerPoint, and ChatGPT.
• Must reside in and be authorized to work in the United States.

Nice To Haves

• Salesforce experience.
• Experience selling advertising, events, research, customized media, and online products and services.
• Track record of meeting and exceeding past sales goals.
• Experience selling into the public sector.
• Experience working in a remote organization.

Responsibilities

• Maintain the customer base for assigned accounts, provide product knowledge, obtain renewals, and promote add-on sales.
• Build lasting customer relationships by understanding client needs and pursuing customer satisfaction while protecting company profits.
• Develop an understanding of state and local government and education markets and consult clients on those topics.
• Maintain knowledge of e.Republic brands, products, and services and recommend solutions suited to customer needs.
• Manage the sales process from original sale through delivery; troubleshoot and liaise with departments and managers to support customer satisfaction.
• Understand internal company resources and involve relevant internal roles and departments in client conversations as consultants.
• Seek new customers and sales opportunities to expand partnerships.
• Respond to assigned leads within 24 business hours.
• Provide proposals within 48 hours of a request or client appointment.
• Track individual and team revenue targets or production quotas.
• Travel to client sites as necessary, with minimum expected travel of 6–8 times per year; represent the company and network at events to attract clients and build partnerships.
• Develop tailored contract proposals using company products and services.
• Present value proposals professionally, in person, to groups, or online, using digital or hard-copy materials.
• Coordinate with Sales Admin to keep the Salesforce database current and accurate and to complete sales administrative duties as a team.
• Stay informed about current trends and keep professional knowledge up to date.
• Qualify, educate, and onboard clients to ensure they are placed in appropriate programs or products and set up for success.
• Develop existing and new opportunities.
• Maintain outreach statistics, including developed opportunities, pitches, and email outflow campaigns.
• Represent the company professionally in all client interactions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed