Strategic Account Manager - MI - Remote

UPS

1d•Remote

About The Position

The Strategic Account Manager generates new business and manages customer relationships for Mail Innovations’ (MI) large accounts. He/She is responsible for meeting and exceeding established individual sales plans. This position maintains a strategic partnership with UPS’s Small Package sales team to obtain sales leads and develop enterprise bundled account strategies. He/She cultivates key relationships internally and externally to achieve sales results and high levels of customer satisfaction. This position stays abreast of competitive and industry knowledge to deliver enterprising customer solutions. In addition, the Strategic Account Manager develops a deep understanding of clients' mailing operations and leverages UPS solutions to enhance efficiency, reduce costs, and drive long-term growth. This role identifies areas of opportunity within existing accounts, executes business reviews with decision-makers, and collaborates cross-functionally to ensure seamless service delivery. He/She actively participates in strategic planning, prepares custom proposals, and leads solution presentations. The incumbent also ensures CRM data is accurately maintained and provides regular forecasting updates to sales leadership. This role will be remote but the preferred candidate would be located within: New York, New Jersey, Connecticut, Pennsylvania, Virginia, or Georgia.

Requirements

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Minimum 3 years of experience in strategic sales, logistics, or account management.
Proven track record of building and expanding enterprise-level client relationships.
Excellent communication, presentation, and negotiation skills.
Proficiency in Microsoft Office Suite and CRM platforms (e.g., Salesforce).
Ability to travel and work flexible hours as needed.

Nice To Haves

Bachelor's Degree (or internationally comparable degree) in Business, Marketing, Logistics, or a related field.
Strong understanding of direct mail logistics, USPS regulations, or e-commerce fulfillment.

Responsibilities

Generates new business and manages customer relationships for Mail Innovations’ (MI) large accounts.
Meets and exceeds established individual sales plans.
Maintains a strategic partnership with UPS’s Small Package sales team to obtain sales leads and develop enterprise bundled account strategies.
Cultivates key relationships internally and externally to achieve sales results and high levels of customer satisfaction.
Stays abreast of competitive and industry knowledge to deliver enterprising customer solutions.
Develops a deep understanding of clients' mailing operations and leverages UPS solutions to enhance efficiency, reduce costs, and drive long-term growth.
Identifies areas of opportunity within existing accounts.
Executes business reviews with decision-makers.
Collaborates cross-functionally to ensure seamless service delivery.
Actively participates in strategic planning.
Prepares custom proposals.
Leads solution presentations.
Ensures CRM data is accurately maintained.
Provides regular forecasting updates to sales leadership.