Strategic Account Manager Energy

CoorsTek, Inc.•Benton, AR

5d•$113,000 - $140,000•Onsite

About The Position

The Strategic Account Manager for Energy Oil & Gas and Nuclear is responsible for driving profitable growth of CoorsTek advanced ceramic components in the Oil & Gas market through customer win-backs, new customer acquisition, and application expansion. The role owns commercial outcomes and works within a structured execution model supported by technical leadership, product management, and internal commercial connectors. It also provides excellent customer service and technical assistance. The position leads customer engagement and account strategy across Oil & Gas operators, OEMs, service companies, and Nuclear Fission and Fusion Energy companies. It serves as the primary commercial interface at program, sourcing, and executive decision levels; develops customer relationships and opportunity pipelines; manages account plans, pricing, negotiations, demand forecasts, and CRM records; and coordinates cross-functional teams to meet customer needs while protecting operational capability and margins. The role also monitors market developments, represents CoorsTek in industry activities, and facilitates resolution of customer complaints and requests. The role may be based onsite in Golden, Colorado; Benton, Arkansas; or the Houston, Dallas, Austin, or San Antonio areas of Texas. Travel may be up to 40%. The stated target hiring range for the Golden, Colorado area is USD 113,000 to USD 140,000 annually; compensation may vary by region and is commensurate with experience, skills, and education.

Requirements

Bachelor's degree or equivalent, preferably in Engineering (Materials or Ceramics) or another related technical field.
At least eight years of related technical account management experience, preferably in the Oil & Gas and/or Nuclear industry.
Strong financial acumen.
Ability to manage uncertainty while identifying new business opportunities.
Strong interpersonal and organizational skills, attention to detail, listening skills, and verbal and written communication skills.
Ability to work with people from diverse cultures and backgrounds.
Ability to travel up to 40%.
Ability to work onsite in one of the listed locations: Golden, Colorado; Benton, Arkansas; or the Houston, Dallas, Austin, or San Antonio areas of Texas.

Nice To Haves

Technical account management experience in the Energy Oil & Gas industry.
Experience in Oil & Gas and/or Nuclear industries.
Experience with Salesforce.
Knowledge of CoorsTek materials, products, and the Energy Oil & Gas market, or the ability to learn them.

Responsibilities

Drive revenue growth and margin expansion in the Energy Oil & Gas and Nuclear segments.
Recover targeted lost or dormant customer accounts.
Identify, develop, and maintain growth opportunities in Energy Oil & Gas applications, including downhole tools, wear-resistant components, pumps, valves, ceramic seals, liners, sleeves, and rupture disks.
Build and maintain relationships with new and existing customer contacts, including design engineers, scientists, buyers, program managers, and executives.
Develop short- and long-term commercial opportunity pipelines for new and existing markets and accounts.
Lead customer engagement and account strategy across Oil & Gas operators, OEMs, service companies, and Nuclear Fission and Fusion Energy companies.
Serve as the primary commercial interface with customers at program, sourcing, and executive decision levels.
Develop and execute customer win-back strategies with clear milestones and success criteria.
Position CoorsTek as a solutions partner focused on performance, reliability, and total cost of ownership.
Coordinate among development, engineering, production, planning, shipping, accounting, sales, distributors, and customers to manage customer needs.
Build and manage a disciplined pipeline aligned to applications, qualification paths, and revenue timelines.
Prioritize opportunities based on strategic fit, technical feasibility, and commercial value; advance, reshape, or exit them in a timely manner.
Monitor adjacent energy sub-markets to support cross-selling and expansion of CoorsTek's portfolio positioning.
Partner with technical leadership to support solution integrity, manufacturability, and qualification success.
Collaborate with product management on product positioning, pricing strategy, and plant-level alignment; work with internal commercial connectors on customer access and trust-building.
Ensure customer commitments align with operational capability and margin expectations.
Lead pricing discussions and commercial negotiations within approved frameworks, including contract negotiations when needed.
Manage account information in CRM, including pipeline, contacts, trip reports, call plans, and account plans.
Execute account plans, with management guidance, to support sales and profitability objectives; own account relationships internally and externally.
Monitor market developments and optimize sales and revenue opportunities.
Manage contract negotiations and reviews, technical order information, value pricing, ongoing technical support, and customer-need forecasting through S&OP.
Develop understanding of Energy market dynamics, customer investment cycles, and competitive positioning.
Represent CoorsTek positively through trade shows, advertising, strategic partnerships, and participation in industry organizations.
Manage customer payment terms and adherence to those terms.
Coordinate CoorsTek sales, engineering, and manufacturing efforts to deliver customer needs and grow the business.
Generate demand through proactive selling and customer education, including proposals and other forums.
Capture market intelligence and share market data with Strategic Insights to inform market development.
Understand complex customer needs and present complex technical projects to management when applicable.
Listen for changing customer needs and future technology trends.
Facilitate corrective actions for customer complaints and ensure quality, service, and returned-goods issues are addressed promptly and root causes identified.
Respond promptly to customer requests, including order status, quote status, and other information.