Strategic Account Manager

Moog•Buffalo, NY

1d•Remote

About The Position

Moog's Industrial Group is seeking a dynamic and experienced Senior Account Manager to drive business growth and support strategy across several of their top customers. This role involves managing multiple technical proposals and driving internal cross-functional alignment to ensure high customer satisfaction. The Strategic Account Manager will report to the General Manager, Data Center Cooling, and will have an onsite work schedule either in East Aurora, NY or in Murphy, NC, with remote options available for the right candidate.

Requirements

Bachelor’s degree in business or engineering
Minimum of five (5) years of experience in the B2B electromechanical industry.
Minimum of seven (7) years of account management experience.
Experience in the sale, design, or production of engineered components, subsystems, or systems.
Experience in facilitating change, planning and organizing, customer focus, and building successful teams.
Ability to travel 20% of the time - domestic and/or international.

Nice To Haves

Demonstrated prospecting skills, with experience in selling to large global OEM customers preferred.
Preference is for this person to sit in East Aurora, NY or Murphy, NC, but open to remote for the right person.

Responsibilities

Implement business strategies, large customer initiatives, and continuous business improvement practices.
Act as the primary point of contact for all assigned customer-related inquiries and represent the voice of the customer within the facility.
Promote greater customer satisfaction through value-based selling and value pricing practices.
Create strategic engagement points with customers to generate profitable new business opportunities.
Leverage technical aptitude to identify new opportunities, understand customer requirements, and provide effective solutions to practical challenges.
Coordinate across functional disciplines to achieve order requirements in accordance with contract obligations, terms, and conditions.
Provide continuous feedback to the customer on order status throughout the production cycle.
Liaise internally to support in negotiating contract pricing, delivery, administrative requirements, and conditions ensuring compliance with Moog’s policies.
Demonstrate creativity, initiative, and the ability to drive opportunities from concept to completion.
Foster strong relationships across the enterprise with leaders and executives to strengthen Moog's position.

Benefits

great compensation package
annual profit sharing
matching 401k
ability to participate in Employee Stock Purchase Plan
Flexible Spending and Health Savings Accounts
Flexible paid time off
holidays
parental leave program
relocation assistance
Comprehensive insurance coverage including medical, dental, vision, life, disability
Employee Assistance Plan (“EAP”)
other supplemental benefit coverages
Tuition Assistance
mentorship and coaching opportunities
leadership development and other personal growth programs
Inclusive culture rooted in our values, enhanced by Employee Resource Groups, and team-building activities.
Additional site-specific benefits may be offered
open paid time off policy