Strategic Account Manager

Moog Inc.Murphy, NC
Hybrid

About The Position

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Moog’s Industrial Group is seeking a dynamic and experienced Senior Account Manager to drive business growth and support strategy across several of our top customers. You will manage multiple technical proposals and drive internal cross-functional alignment to ensure high customer satisfaction. As a Strategic Account Manager, you will report to the General Manager, Data Center Cooling and will have an onsite work schedule either in East Aurora, NY or in Murphy, NC.

Requirements

  • Bachelor’s degree in business or engineering
  • Minimum of five (5) years of experience in the B2B electromechanical industry.
  • Minimum of seven (7) years of account management experience.
  • Experience in the sale, design, or production of engineered components, subsystems, or systems.
  • Experience in facilitating change, planning and organizing, customer focus, and building successful teams.
  • Ability to travel 20% of the time - domestic and/or international.

Nice To Haves

  • Demonstrated prospecting skills, with experience in selling to large global OEM customers preferred.

Responsibilities

  • Implement business strategies, large customer initiatives, and continuous business improvement practices.
  • Act as the primary point of contact for all assigned customer-related inquiries and represent the voice of the customer within the facility.
  • Promote greater customer satisfaction through value-based selling and value pricing practices.
  • Create strategic engagement points with customers to generate profitable new business opportunities.
  • Leverage technical aptitude to identify new opportunities, understand customer requirements, and provide effective solutions to practical challenges.
  • Coordinate across functional disciplines to achieve order requirements in accordance with contract obligations, terms, and conditions.
  • Provide continuous feedback to the customer on order status throughout the production cycle.
  • Liaise internally to support in negotiating contract pricing, delivery, administrative requirements, and conditions ensuring compliance with Moog’s policies.
  • Demonstrate creativity, initiative, and the ability to drive opportunities from concept to completion.
  • Foster strong relationships across the enterprise with leaders and executives to strengthen Moog's position.

Benefits

  • great compensation package
  • annual profit sharing
  • matching 401k
  • ability to participate in Employee Stock Purchase Plan
  • Flexible Spending and Health Savings Accounts
  • Flexible paid time off
  • holidays
  • parental leave program
  • relocation assistance
  • Comprehensive insurance coverage including medical, dental, vision, life, disability
  • Employee Assistance Plan (“EAP”)
  • other supplemental benefit coverages
  • Tuition Assistance
  • mentorship and coaching opportunities
  • leadership development and other personal growth programs
  • Inclusive culture rooted in our values, enhanced by Employee Resource Groups, and team-building activities.
  • Additional site-specific benefits may be offered
  • open paid time off policy
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