Strategic Account Manager
About The Position
At Videa, we help dental clinicians deliver better care to millions of patients through AI. Oral health is health. Dentists are protectors of societal wellness. We build technology that enhances the moment of care, amplifies clinical expertise, and makes proactive oral healthcare the norm. Thousands of clinicians rely on Videa every day. Your work here will be reflected in real practice, improving real patient outcomes. If you want to build something that matters, keep reading. We are actively hiring a Strategic Account Manager to own the end-to-end strategic management of Videa’s top enterprise and mid-market customers. As a Strategic Account Manager, you will operate as a trusted advisor to C-suite and VP-level stakeholders, architect long-term AI adoption strategies, drive expansion across hundreds of practices, and ensure both commercial and clinical success. This is a high-visibility, high-impact role responsible for shaping the future of AI adoption at scale within the nation’s largest DSOs. This highly strategic position will focus on net retention, expansion, relationship building and ability to hit and exceed quota.
Requirements
- Have 5+ years experience in large-scale customer management or sales in AI, health tech, SaaS, or clinical transformation with preferably 3+ years of proven success managing and selling technology to enterprise customers.
- Have consistently held and over achieved a sales quota of 100%+
- Understands how to navigate complex renewal negotiations and track net retention scores across owned portfolio
- Are comfortable owning C-suite relationships and navigating high-stakes executive discussions
- Bring a blend of strategic vision and execution discipline, thriving in roles where you both set the direction and roll up your sleeves
- Communicate with exceptional clarity and influence, with strong financial, analytical, and operational acumen
- Entrepreneurial, wants to be seen as the leader in AI and takes ownership.
- Strong self-starter with a track record of getting things done
- Analytical strength and resourcefulness in problem-solving and strategy adjustment
Nice To Haves
- Experience in healthcare, dental, AI, or regulated environments
- Experience in high-growth or startup environments
Responsibilities
- Own C-suite and senior stakeholder relationships, leading QBRs, ROI analyses, and long-term strategic roadmap discussions
- Ability to both access customer health scores, risk identification, and value driven renewal conversations while also identifying and closing new revenue generating opportunities, consistently achieving targets and demonstrating a relentless drive to succeed.
- From opportunity identification to closing deals, consistently achieving targets and demonstrating a relentless drive to succeed and over achieve quota.
- Lead cross-functional collaboration to ensure seamless onboarding, issue resolution, and practice activation, establishing governance models that ensure consistent performance at scale
- Act as a strategic advisor on AI and workflow transformation, representing Videa with executives and at key industry events to reinforce our market leadership
Benefits
- Competitive compensation and meaningful equity
- Unlimited PTO
- 100 percent company-paid dental and vision coverage
- The opportunity to work on AI that is actually used every day
- A team of thoughtful, driven people who genuinely care
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
