Strategic Account Manager - Healthcare

Graybar • Chesterfield, MO

2d • $100,000

About The Position

The Strategic Account Manager develops and implements strategies to increase sales and profits with strategic healthcare customers, including corporate accounts and other assigned customers. The role owns and grows assigned accounts through multi-year account plans aligned with customer priorities and growth opportunities, and develops executive-level relationships across integrated delivery networks (IDNs) and health systems.

The position partners with Graybar field teams, local branches, field leadership, and manufacturers to execute account strategies, pursue projects, influence specifications, and meet customer needs. It drives group purchasing organization (GPO) contract utilization, identifies construction, renovation, and capital project opportunities early, and builds a strong opportunity pipeline with accurate forecasts using CRM tools. The role represents Graybar at customer meetings, industry events, and healthcare association functions, and requires travel up to 50% as needed.

The expected starting pay is $100,000 annually, depending on experience. The position is incentive eligible based on specific and relevant business metrics.

Requirements

• Minimum 5 years of progressively more responsible sales, marketing, and/or operating experience.
• Experience with sales, marketing, and operating processes.
• Knowledge of financial analysis methods and techniques, and pricing strategies and techniques.
• Knowledge of SAP.
• Negotiation skills.
• Ability to make oral and written presentations to audiences of different sizes and makeup at all levels.
• Ability to think strategically.
• Ability to execute plans on time and on budget and achieve successful results.
• Ability to travel up to 50% as needed.

Nice To Haves

• Previous Account Representative experience.
• Four-year degree.

Responsibilities

• Own and grow assigned strategic healthcare accounts by developing multi-year account plans aligned with customer priorities and growth opportunities.
• Develop and maintain strong executive-level relationships across IDNs and health systems.
• Partner with Graybar field teams, local branches, and field leadership to execute account strategies, support projects, and deliver on customer needs.
• Collaborate with manufacturer partners on joint pursuits, account strategies, project opportunities, and specification influence.
• Drive GPO contract utilization and identify opportunities to increase contract penetration within assigned accounts.
• Identify construction, renovation, and capital project opportunities early in the planning cycle and engage key stakeholders before bids.
• Build and maintain an opportunity pipeline, provide accurate forecasts, and consistently use CRM tools.
• Represent Graybar professionally at customer meetings, industry events, and healthcare association functions.
• Communicate proactively and consistently with customers, internal teams, suppliers, and leadership.
• Demonstrate follow-through, accountability, and clear communication.
• Work effectively across teams while independently managing accounts, priorities, and opportunities.
• Travel up to 50% as needed to support customers, field teams, manufacturer partners, and industry activities.

Benefits

• Medical, dental, vision, and prescription drug plan options.
• Life insurance coverage, with options for family coverage.
• Flexible Spending Accounts.
• Disability benefits at no cost to the employee.
• Profit Sharing Plans.
• 401(k) Savings Plan with company match.
• Paid vacation and sick days.
• Paid holidays.
• Paid Wellness Day.
• Community Time Off for volunteering.
• Predictable work schedules, with no weekends or nights for most roles.
• Employee Recognition Program.
• Educational reimbursement and career development programs.
• Employee stock ownership plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed