Strategic Account Manager

Advance Auto PartsNorth Little Rock, AR

About The Position

The Strategic Account Manager (SAM) has lead responsibility for strategic account customers at Advance Auto Parts. The SAM will serve as the primary point of contact for all parts of the strategic account deal: prospecting leads, selling the Commercial Promise, closing profitable deals, managing ongoing marketing, as well as making enhancements to the deal. More specifically, the SAM is responsible for developing and guiding the implementation of account-specific business plans, serving as the primary account contact, providing account leadership, and ultimately achieving growth, profitability and sales-to-target goals. The SAM partners cross-functionally with the Operations and Marketing teams to deliver the promise of Service Is Our Best Part to each account. The SAM also serves as a leader and subject matter resource for the entire Commercial Sales team, and represents Advance Auto Parts at various company, client and vendor events. Directs and oversees an organization's channel sales policies, objectives, and initiatives. Sets short- and long-term channel sales strategies and evaluates effectiveness of current programs. Recommends product or service enhancements to improve customer satisfaction and sales potential.

Requirements

  • Bachelor’s degree or equivalent experience
  • Proven experience managing strategic or enterprise-level accounts, preferably within automotive, dealership, or B2B commercial sales.
  • Strong prospecting, negotiation, and deal-closing skills with a demonstrated ability to drive profitable growth.
  • Experience developing and executing account-specific business plans.
  • Exceptional relationship-building, communication, and influence skills across internal and external stakeholders.
  • Strong understanding of channel sales strategies and program effectiveness measurement.
  • Ability to work independently in an individual contributor role while collaborating cross-functionally.
  • Comfortable presenting to customers, senior leaders, and large groups.
  • Willingness to travel as required.

Responsibilities

  • Develop and guide the implementation of account-specific business plans.
  • Serve as the primary account contact.
  • Provide account leadership.
  • Achieve growth, profitability, and sales-to-target goals.
  • Partner cross-functionally with Operations and Marketing teams.
  • Serve as a leader and subject matter resource for the Commercial Sales team.
  • Represent Advance Auto Parts at company, client, and vendor events.
  • Direct and oversee an organization's channel sales policies, objectives, and initiatives.
  • Set short- and long-term channel sales strategies.
  • Evaluate the effectiveness of current programs.
  • Recommend product or service enhancements to improve customer satisfaction and sales potential.

Benefits

  • Comprehensive health and wellness benefits program
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