Strategic Account Manager - Aerospace - (Washington DC Area) - Remote, USA

TeamViewer Germany • Arlington, TX

1d • Remote

About The Position

TeamViewer is hiring a Strategic Account Manager to own and grow a defined book of existing enterprise customers, each spending $1 million or more in annual recurring revenue. This is a farming role focused on retention, renewals, and expansion; new-logo acquisition is handled by the Account Executive team, while renewals under $10,000 are handled by the Enterprise Account Specialist desk. The role is the sole owner of its accounts’ strategic relationships, renewals, and expansion plans, with weekly forecasting accountability. The position is remote in the Washington, DC area and requires up to 40% domestic travel.

Success is measured by gross and net revenue retention at or above target, attainment of expansion quota, a healthy and accurately forecast pipeline, current account plans and known renewal paths, and clean handoffs with Account Executive and Specialist teams. TeamViewer describes itself as a Digital Workplace platform provider with more than 1,900 employees worldwide and approximately 645,000 customers across industries.

Requirements

• At least 3 years of experience in enterprise account management, renewals, or customer-facing sales with existing customers.
• SaaS or technology experience is required.
• Proven record of retaining and expanding a book of business against retention and expansion targets.
• Strong commercial skills, including negotiation, multi-year agreement structuring, and navigating procurement in mid-size and large organizations.
• Consultative, solutions-focused approach and ability to engage IT leaders and business stakeholders on value and roadmap.
• Disciplined approach to weekly forecasting, account planning, and CRM hygiene using Salesforce.
• Excellent communication and presentation skills, including comfort in executive conversations.
• Entrepreneurial attitude and ability to work in a rapidly changing, high-growth environment.
• Ability to travel domestically up to 40%.

Nice To Haves

• Spanish language skills.

Responsibilities

• Own a book of up to 40 enterprise accounts with $1M+ ARR as sole account owner, accountable for gross retention, net revenue retention, and expansion.
• Build and maintain account plans, including stakeholder maps, renewal timelines, adoption status, expansion hypotheses, and risks.
• Proactively manage renewals well ahead of term end, present a clear value narrative, and negotiate commercial terms, including multi-year agreements.
• Identify, qualify, and close expansion opportunities involving additional seats, products, and use cases through a consultative, solutions-focused approach.
• Forecast renewals and expansion weekly by stage and category, keeping next steps and close dates current in Salesforce.
• Take receipt of qualified opportunities handed up from the Enterprise Account Specialist desk.
• Partner with Enterprise Solution Engineers on technical validation and solution design, and collaborate with Customer Success and Support to resolve retention risks.
• Work with partners, distributors, and resellers on channel-procured opportunities.
• Share customer and market insights with Product, Marketing, and leadership, and contribute to references, case studies, and customer events.
• Maintain clean handoffs with the Account Executive and Specialist teams.

Benefits

• Competitive compensation including stock-based options
• Flexible PTO and paid holidays
• 401(k) with employer matching
• Comprehensive health insurance package, including the option of 100% employer-paid medical coverage
• Up to 12 weeks of parental leave
• Basic life insurance, short-term disability, and long-term disability, 100% employer-paid
• Quarterly teambuilding events, leadership luncheons, and companywide All Hands meetings

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed