North NJ)

North Mill Equipment Fi•Voorhees Township, NJ

17h•$50,000 - $60,000•Remote

About The Position

BriteCap Financial is a leading financial technology company dedicated to providing innovative lending solutions to small businesses since 2003. We specialize in helping small businesses nationwide thrive by offering tailored financing products and exceptional customer service. Our team is committed to fostering a supportive and collaborative work environment where individuals can grow and succeed. The Strategic Account Manager plays a key role in supporting the processing of Strategic Partner transactions, ensuring accuracy, compliance, and timely completion of documentation and communications. The ideal candidate is a highly organized and detail-oriented individual, with strong communication and analytical skills, a thorough understanding of the Working Capital Loan industry, and the ability to work effectively in a fast-paced environment.

Requirements

High School Diploma or equivalent required.
Previous experience in Sales or Operations in the Small Business Finance industry, with a strong understanding of Working Capital Loans.
Strong attention to detail and ability to manage multiple tasks simultaneously.
Proficient in Microsoft Office Suite (Excel, Word, Outlook) and CRM.
Excellent verbal and written communication and interpersonal skills, with the ability to manage Partner relationships effectively.
Knowledge of Working Capital Loan products and industry standards.
Strong problem-solving and analytical skills.
Ability to work under pressure and meet deadlines and goals.
Proactive and self-motivated.
Strong team player with the ability to collaborate effectively across departments.
A high level of professionalism and confidentiality when handling sensitive information.
Comfortable working in a fast-paced, target-driven environment.

Nice To Haves

A bachelor's degree in finance, Business, or a related field is preferred.

Responsibilities

Accurately process transactions originated by Strategic Partners from Application Submission through Funding process, ensuring all relevant documentation is in place and compliant with company policies.
Develop and maintain excellent relationships with Strategic Partners.
Input transaction data into systems, review Partner submissions, and verify that all necessary forms and supporting materials are complete and accurate.
Serve as a point of contact for Partners, answering queries related to transactions, offers, status updates, or procedural issues.
Ensure all necessary documentation for loan renewals is prepared, accurately according to company’s sales, credit and compliance policies.
Maintain detailed and organized records of all Partner transactions and interactions for auditing and reporting purposes.
Monitor and update internal systems to reflect the latest transaction statuses and ensure accurate reporting.
Work closely with Sales leadership, Underwriting and Operations teams to ensure a smooth and efficient process while resolving any issues or escalated concerns related to Partner transactions.
Assist Partners in resolving transaction issues, discrepancies, or concerns, offering timely solutions.
Continuously identify and recommend process improvements to increase efficiency, reduce errors, and enhance the overall Partner experience.