Strategic Account Manager, National
Lennox International•Richardson, TX
•$100,800 - $132,300•Hybrid
About The Position
Under general supervision, this role is responsible for maintaining strong relationships with one or more large retail partners and collaborating with field sales and participating dealers to maximize sales opportunities.
Requirements
- Bachelor’s degree or equivalent combination of education and experience.
- Minimum of 1 year related experience.
- Expert relationship-building, listening, persuasion, negotiation, and time management skills.
- Knowledge of marketing strategies, sales techniques, and sales control systems.
- Strong understanding of customer service principles, including needs assessment and satisfaction evaluation.
- Effective written and verbal communication skills.
- Substantial industry and product knowledge.
- Proficiency in Microsoft Office and Customer Relationship Management (CRM) software.
Nice To Haves
- Lennox will consider remote work arrangements for qualified internal candidates with demonstrated success in customer-facing sales and account management roles.
Responsibilities
- Maintain and grow business with assigned national or global retail accounts.
- Partner with retail customers on marketing initiatives, product placement, dealer relationships, and store expansion.
- Assist in developing and implementing retail program guidelines and training for field sales and participating dealers.
- Support the launch of consumer promotions and offers with retail partners.
- Contribute to the development and production of program literature, store displays, and creative collateral.
- Ensure timely and equitable resolution of end-consumer issues through collaboration with field sales, dealers, and retail partners.
- Recommend and implement strategies or programs to increase profitable sales through retail channel partners.
Benefits
- tuition reimbursement
- medical, dental, and vision insurance
- prescription drug coverage
- 401(k) retirement plan
- short-term disability insurance
- 8 weeks paid birthing leave
- 2 weeks paid bonding leave
- life and long-term disability insurance
- 12 days paid time off
- 2 paid well-being days
- 1 paid volunteer day
- 12 paid holidays
- 3 floating holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
