Strategic National Account Development Director

CDK Global•Hoffman Estates, IL

3d•Remote

About The Position

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. CVR, a CDK Global business, is a mission-critical software platform that digitizes vehicle registration and compliance, connecting dealerships, consumers, state DMVs, insurers, and lenders into a single, integrated workflow. We replace manual, paper-based title and registration processes with real-time, automated transactions—improving speed, accuracy, and the customer experience. As a pure-play electronic vehicle registration (EVR) platform with deep state DMV connectivity and dealer system integrations, CVR turns compliance from a bottleneck into a competitive advantage. The Strategic National Account Development Director (SNADD) creates business relationships with accounts identified as strategic to the company’s success. Targeting specific competitive circumstances, the SNADD’s primary responsibility is to grow new market share through conquest sales of accounts that process EVR transactions in multiple jurisdictions, maintain dealership endorsements with existing auto dealer associations, and cultivating relationships to acquire new auto dealer association endorsements from states and large regional dealer associations. This role is expected to work in conjunction with all channel partners including Account Sales Executives (ASE), Regional Sales Executives (RSE), Enterprise Account Directors (EAD), Modern Retail Sales Executives (MRSE), Account Development Executives (ADE) and their directors, to increase sales opportunities of CDK Global’s strategic portfolio of products. Achieve annual assigned sales plan, working under guidance of the VP/General Manager of CVR.

Requirements

Bachelor's degree or equivalent combination of education and relevant experience
7+ years of outside sales and business development experience selling complex products, services, or technology solutions
Demonstrated success developing new business opportunities and expanding market share within assigned territories or target accounts
Experience utilizing a consultative sales approach to understand customer challenges and align solutions to business needs
Proven ability to build relationships, influence decision-makers, and navigate complex sales cycles
Experience negotiating and closing large-scale opportunities with senior executives and key stakeholders
Strong verbal, written, and interpersonal communication skills
Exceptional presentation and storytelling abilities, with the ability to communicate value to diverse audiences
Results-oriented with a demonstrated track record of consistently meeting or exceeding sales goals
Highly organized with strong time management, prioritization, and territory planning skills
Ability to travel approximately 50-75% based on business needs

Nice To Haves

Experience working within an automotive dealership environment or selling solutions into the automotive retail industry
Experience selling enterprise software, SaaS, or technology-enabled business solutions
Experience using CRM platforms to manage sales activity, forecasts, pipelines, and customer relationships
Demonstrated success winning business from competitive accounts and expanding customer relationships
Ability to establish credibility as a trusted advisor and strategic business partner.
Strong relationship-building and networking skills with customers, partners, and industry stakeholders
Naturally curious with strong discovery skills and the ability to identify opportunities for operational improvement and business growth
Resilient and persistent, with the ability to effectively manage longer and more complex sales cycles
Demonstrated leadership qualities, including initiative, accountability, and the ability to influence outcomes across teams
Growth-oriented mindset with a commitment to continuous learning, professional development, and achieving ambitious goals

Responsibilities

Drive new business growth by building, strengthening, and influencing relationships with National Automotive Dealers and key industry stakeholders.
Cultivate and maintain strategic partnerships with existing Automotive Dealer Associations, ensuring continued engagement, advocacy, and endorsement.
Expand market influence by securing new endorsements and partnership agreements with State and Regional Automotive Dealer Associations.
Generate and develop qualified sales opportunities through proactive prospecting, outreach, and engagement within competitive accounts.
Identify, assess, and capitalize on market growth opportunities to expand revenue, market share, and customer penetration.
Develop and execute strategic sales plans that support both short-term objectives and long-term business growth targets.
Own revenue and profitability performance, delivering measurable growth through a disciplined, consultative, and process-driven sales approach.
Establish and execute against clear performance metrics to consistently achieve or exceed assigned sales quotas and business objectives.
Partner effectively with cross-functional teams to ensure a seamless customer experience throughout the sales, contracting, implementation, and onboarding processes.
Maintain deep industry expertise, including market trends, customer needs, regulatory considerations, and competitive activity.
Demonstrate comprehensive knowledge of AVRS, CVR, and CDK solutions, articulating value propositions and aligning offerings to customer business needs.
Represent the organization professionally and consistently in all customer, partner, and industry interactions.
Ensure compliance with all CDK Global policies, procedures, and regulatory requirements.
Complete all required compliance training, certifications, and acknowledgments within established deadlines.
Consistently meet or exceed performance expectations across revenue, customer engagement, operational, and compliance objectives.