Strategic Account Manager I

H.B. Fuller
•Remote

About The Position

H.B. Fuller is seeking a Strategic Account Manager I to develop and execute strategic account plans for assigned customers and serve as their primary voice to the company. The role drives profitable growth, strengthens customer relationships, and identifies new business opportunities across a portfolio of large regional and multi-site accounts. The position collaborates cross-functionally to deliver value-driven solutions, achieve commercial objectives, and support long-term customer success. The account portfolio has annual revenues of approximately $5 million to $10 million. The role requires regular travel within the assigned territory and is identified as remote.

Requirements

  • Bachelor's degree or an equivalent combination of education and experience.
  • At least 5 years of industrial sales experience; marketing or technical experience may be considered.
  • Demonstrated experience managing customer accounts and delivering revenue growth.
  • Strong communication, negotiation, presentation, and relationship management skills.
  • Valid driver's license and ability to travel regularly within the assigned territory.

Nice To Haves

  • Degree in a technical, mechanical, chemistry, marketing, or related field.
  • Experience with CRM platforms and sales management tools.
  • Knowledge of manufacturing, industrial markets, or adhesive technologies.
  • Ability to support customer trials, technical discussions, and operational problem-solving.

Responsibilities

  • Develop and execute strategic account plans to drive growth, profitability, and customer retention.
  • Manage a portfolio of strategic accounts with annual revenues of approximately $5 million to $10 million.
  • Identify, qualify, and advance opportunities through the sales funnel.
  • Negotiate pricing and commercial agreements using value-based selling approaches.
  • Build and maintain relationships with procurement, technical, and operational stakeholders.
  • Identify customer needs and align H.B. Fuller capabilities to deliver customer-focused solutions.
  • Use Salesforce.com and pricing tools to manage account activity and business opportunities.
  • Collaborate with technical, operations, customer service, and marketing teams to achieve business goals.
  • Support customer trials, technical discussions, and operational problem-solving.

Benefits

  • Competitive total rewards package
  • Incentive and recognition programs
  • Health and wellness benefits
  • 401(k) contributions
  • Paid time off
  • Paid holidays
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