Strategic Account Manager, Healthcare - East Coast

Intuition Robotics • New York, NY

8h • Remote

About The Position

Intuition Robotics is seeking a Strategic Account Manager to grow and deepen partnerships with leading healthcare organizations. This role focuses on expanding existing accounts, turning successful initial deployments into broader programs that deliver greater impact and value. The position involves owning customer relationships post-sale, collaborating with Business Development, Customer Success, and Product teams to drive adoption, demonstrate value, and identify opportunities for expansion within existing customers. The target partners include health plans, health systems, PACE programs, Medicaid and Medicare Advantage organizations, and state aging agencies. The ideal candidate excels at building trusted relationships with healthcare leaders and translating strong outcomes into scalable growth.

Requirements

• 4–7 years of experience in healthcare account management, partnerships, or client success.
• Experience working with health plans, health systems, PACE programs, Medicaid / Medicare Advantage organizations, or state aging agencies (AAA).
• Proven track record of expanding revenue within existing accounts through upsell, cross-sell, or program expansion.
• Strong understanding of the payer-provider ecosystem and value-based care environment.
• Ability to build credibility with senior healthcare stakeholders and navigate complex organizations.
• Highly collaborative, strategic, and comfortable operating in a fast-paced startup environment.
• Willingness to travel approximately 50%.
• Based in East Coast

Responsibilities

• Own and grow strategic healthcare accounts following handoff from the Business Development team.
• Drive account expansion (“second sale”) by identifying opportunities to scale programs across additional populations, regions, or service lines.
• Build trusted relationships with executive, clinical, and operational stakeholders across payors, health systems, and government-funded programs.
• Develop and execute account strategies that drive long-term growth and partnership value.
• Partner with Customer Success and Implementation teams to ensure successful launches, adoption, and measurable impact.
• Lead quarterly business reviews and executive discussions that demonstrate outcomes and align on expansion opportunities.
• Navigate complex healthcare organizations and contracting environments, particularly within Medicaid, Medicare Advantage, and state-funded programs.
• Maintain a strong expansion pipeline and clear visibility into growth opportunities within accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed