Strategic Account Executive

SwapAustin, TX
Hybrid

About The Position

Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralizes global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we're building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.

Requirements

  • 7+ years closing complex SaaS deals, with a demonstrable track record in enterprise or strategic segments
  • Proven history of consistently exceeding quota on six- and seven-figure ARR deals with 6-12+ month sales cycles
  • Experience selling into enterprise e-commerce, retail, or consumer brands - ideally across commerce infrastructure, payments, logistics, or operations software
  • Executive presence and the credibility to hold strategic conversations with C-suite and VP-level buyers
  • Mastery of a modern enterprise sales methodology (MEDDPICC, Command of the Message, Challenger etc)
  • Deep understanding of the e-commerce ecosystem, tech stack integrations, and the commercial levers that matter to global brands
  • Experience navigating procurement, legal, and security reviews at large organisations
  • Strategic and commercially sharp - you think like an operator, not just a seller
  • A confident, credible communicator who can move fluidly from boardroom to product deep-dive
  • Highly organised and disciplined in managing long, complex cycles across multiple stakeholders
  • Intellectually curious about commerce, AI, and how global brands actually run
  • Ambitious and competitive, but measured - you play the long game on accounts that matter
  • Collaborative by default, knowing strategic deals are won as a team

Responsibilities

  • Own a named list of strategic enterprise accounts end-to-end, from account planning through to close and expansion
  • Lead executive-level discovery with CFOs, COOs, CTOs, and Chief Digital Officers to uncover strategic pain and quantify commercial impact
  • Build and execute multi-threaded account strategies across complex buying committees, often spanning multiple geographies and business units
  • Craft tailored commercial narratives around Swap's cross-border, tax, returns, demand planning, and agentic storefront capabilities - tying them to board-level priorities
  • Navigate sophisticated procurement, legal, security, and finance processes to structure and close six- and seven-figure ARR deals
  • Partner with product and executive leadership to shape deal structures, custom commercials, and strategic partnerships
  • Forecast with precision and maintain rigorous pipeline hygiene in HubSpot, Gong, and LinkedIn Sales Navigator
  • Act as a trusted advisor to prospects, and as a voice-of-the-market internally to product and GTM leadership

Benefits

  • Competitive base salary with uncapped commission structure
  • Meaningful stock options in a high-growth startup
  • Competitive PTO with public holidays additional
  • Private Health
  • Pension
  • Wellness benefits
  • Breakfast Mondays
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