About The Position

As a Strategic Account Executive at RF-SMART, you will drive customer success by nurturing relationships that transform how our clients operate their businesses. You'll serve as a trusted advisor to existing customers, identifying growth opportunities while ensuring continued value from our solutions. In addition, the SAE will be responsible for the renewal of RF-SMART software subscriptions, direct sale of RF-SMART products and services to assigned customer target-base. Your expertise in consultative selling and relationship building will directly impact our ability to retain and expand business while furthering our mission of transforming customers and changing lives.

Requirements

  • Proven track record of meeting or exceeding sales targets in a B2B environment
  • Experience with consultative selling approaches that focus on customer outcomes
  • Strong relationship-building skills with the ability to engage effectively at all levels of an organization
  • Excellent communication abilities that enable clear articulation of complex value propositions
  • Proficiency with sales CRM systems for effective opportunity management
  • Demonstrated problem-solving capabilities and business acumen
  • Self-motivated with strong time management and organizational skills

Nice To Haves

  • Bachelor's degree in business or related field
  • Experience selling software solutions, particularly in supply chain, manufacturing, or distribution environments
  • Knowledge of NetSuite or similar ERP platforms
  • Familiarity with warehouse management systems and operational workflows
  • Previous experience in account management or customer success roles

Responsibilities

  • Cultivate client partnerships that position RF-SMART as a strategic business partner, not just a vendor, leading to increased customer loyalty and retention
  • Develop and execute account strategies that align with each customer's unique business challenges, resulting in successful software subscription renewals and revenue growth
  • Identify upsell opportunities through deep understanding of customer operations, ultimately expanding RF-SMART's footprint within existing accounts
  • Leverage internal resources including pre-sales, customer care, and support teams to deliver exceptional customer experiences that drive renewal decisions
  • Build a robust sales pipeline by uncovering new opportunities within your assigned customer base, ensuring consistent revenue growth
  • Negotiate and close contracts with senior leadership at client organizations, securing long-term commitments to RF-SMART solutions
  • Develop customer advocates who will enthusiastically share their RF-SMART success stories, strengthening our reputation in the market

Benefits

  • Comprehensive training
  • Supportive team environment
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