Account Executive, US
About The Position
We're looking for an Account Executive with 1–2 years of experience to join our growing accounts team. This is an entry-level role designed to support our senior account leads in delivering excellent service to our pharma and healthcare clients. You'll be a key point of contact for day-to-day client communication, help keep accounts organized and running smoothly, and gain hands-on experience managing agency-client relationships. This role is a great fit for someone early in their agency career who's driven, focused in healthcare, detail-oriented, communicates well, and wants to grow into a more senior client-facing role over time.
Requirements
- 1-2 years project management experience is essential, and ideally working with pharmaceutical / healthcare clients
- Strong written and verbal communication skills
- Highly organized with strong attention to detail
- Comfortable managing multiple tasks and priorities in a fast-paced, remote environment
- Proactive, coachable, and eager to learn from senior team members
Nice To Haves
- Experience with CRM tools (e.g., HubSpot, Salesforce) is a plus
- Bachelor's degree preferred, or equivalent practical experience
Responsibilities
- Working with agency colleagues to devise online performance programs that meet the client's brief and budget
- Working with the Account Manager to brief PIO specialists across SEO/GEO, performance, and content divisions and assist with the formulation of end to end online performance marketing programs
- Support Account Manager to liaise with, and act as the link between, the client and the PIO team by maintaining regular contact with both
- Undertake administrative tasks as needed
- Support Senior Account Managers in managing and growing existing client accounts
- Maintain accurate and up-to-date records in the CRM (contacts, activity logs, deal/account status)
- Prepare status reports, recaps, and internal updates for account teams and leadership
- Assist in drafting and formatting client-facing materials, including proposals, SOWs, and presentations
- Help coordinate timelines, deliverables, and internal handoffs between clients and internal teams (creative, strategy, project management, etc.)
- Join client calls and meetings to take notes, track action items, and follow up as needed
- Flag risks, blockers, or client concerns to senior account staff proactively
- Continuously learn account management best practices and agency processes
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
