This position is accountable for managing all aspects of customer engagement including pre & post-sales account management with strategic GI^2 accounts, inclusive of IBD and Derm. Responsible for coordinating engagement across GI^2 colleagues and the customer to ensure Company and Customer goals and objectives are met and mutual value is realized. This role includes responsibility for managing issues that arise through the course of doing business by coordinating with the sales leadership, customer service, channel team, and marketing; establishing and managing relationships with key customers, professionals and internal stakeholders. Further, they will provide marketplace and customer insights to understand the customer more fully to identify and drive new growth opportunities across GI^2.
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Job Type
Full-time
Career Level
Senior