STR Assistant Property Manager
About The Position
PMI Southeast CT is hiring a full-time Short-Term Rental Assistant Property Manager to keep vacation rental homes guest-ready. This hands-on, in-the-field role is based out of the New London office and focuses on coordinating turnovers between guest stays, including housekeeping, inspections, supplies, and timely maintenance. The position reports to the STR Property Manager. The role is approximately 40 hours per week. Some weekend work is required because weekends are the busiest turnover days, with flexibility needed during peak summer season and holidays. Compensation is $20–$24 per hour, based on experience.
Requirements
- At least 1 year of experience in property management, hospitality, housekeeping supervision, or maintenance coordination is preferred.
- Strong attention to detail.
- Ability to stay organized and manage multiple same-day turnovers.
- Clear, professional communication with vendors, housekeepers, and team members.
- Comfort with smartphones, apps, and property management software.
- Ability to lift up to 30 lbs, climb stairs, and remain on one's feet for long periods.
- Valid Connecticut driver's license, good driving record, and reliable insured vehicle.
Nice To Haves
- At least 1 year of experience in property management, hospitality, housekeeping supervision, or maintenance coordination.
Responsibilities
- Coordinate housekeeping and laundry schedules around check-ins and check-outs.
- Conduct pre-arrival and post-departure inspections and document property condition with photos.
- Confirm every home meets PMI's standard of appearance before each guest arrives.
- Restock guest supplies and manage inventory across the portfolio.
- Report and track damage, missing items, and maintenance needs.
- Schedule vendors and contractors, follow up on repairs, and confirm work is completed.
- Respond to urgent on-site issues during guest stays.
- Keep inspection, maintenance, and inventory records up to date in the company's software.
- Support the STR Property Manager with special projects and seasonal property preparation.
Benefits
- Opportunity for advancement.
- Paid time off after 90 days.
- Training and development, including in-house training.
- 401(k) with company match.
- Business mileage reimbursement.
- Room to grow with the STR program.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
