STR Assistant Property Manager

PMI Southeast CT•New London, CT

1d•Onsite

About The Position

PMI Southeast CT is hiring a full-time Short-Term Rental Assistant Property Manager to keep vacation rental homes guest-ready. This hands-on, in-the-field role is based out of the New London office and focuses on coordinating turnovers between guest stays, including housekeeping, property inspections, supplies, and timely maintenance. The role reports to the STR Property Manager. The position is approximately 40 hours per week. Some weekend work is required because weekends are the busiest turnover days. Flexibility is needed during peak summer season and holidays. Compensation is $20–$24 per hour, based on experience.

Requirements

Strong attention to detail.
Ability to stay organized and manage multiple same-day turnovers.
Clear, professional communication with vendors, housekeepers, and team members.
Comfort using smartphones, apps, and property management software.
Ability to lift up to 30 lbs, climb stairs, and be on your feet for long periods.
Valid Connecticut driver's license, good driving record, and reliable insured vehicle.

Nice To Haves

At least 1 year of experience in property management, hospitality, housekeeping supervision, or maintenance coordination.

Responsibilities

Coordinate housekeeping and laundry schedules around check-ins and check-outs.
Conduct pre-arrival and post-departure inspections and document property condition with photos.
Confirm every home meets PMI's standard of appearance before each guest arrives.
Restock guest supplies and manage inventory across the portfolio.
Report and track damage, missing items, and maintenance needs.
Schedule vendors and contractors, follow up on repairs, and confirm work is completed.
Respond to urgent on-site issues during guest stays.
Keep inspection, maintenance, and inventory records up to date in the company's software.
Support the STR Property Manager with special projects and seasonal property preparation.