Store Volunteer Coordinator

Habitat for Humanity Portland Region•Tigard, OR

2d•Onsite

About The Position

The Store Volunteer Coordinator is responsible for managing volunteer programs, engagement, and outreach for one of Habitat for Humanity's local ReStores. This role involves collaborating closely with the Store Manager for daily operations and with the Volunteer Programs Team for program development and staff growth. The coordinator empowers both staff and volunteers to align their efforts with Habitat for Humanity Portland Region's mission by creating a welcoming and rewarding volunteer experience. The ideal candidate is dedicated, adaptable, a team player, and a problem-solver who thrives in social environments and is committed to fostering a collaborative and mission-driven atmosphere.

Requirements

Experience in volunteer coordination or management.
Ability to demonstrate a comprehensive understanding of the volunteer perspective and best practices in volunteer administration.
Excellent communication, interpersonal, and leadership skills.
Demonstrated skill in group facilitation while creating a positive and inclusive environment for diverse groups of people.
The ability to multi-task and complete projects with frequent interruptions.
Access to reliable transportation.
Strong computer skills.
Able to work collaboratively with staff.
The ability to lead with integrity, honesty, and knowledge that promotes the culture and values of Habitat for Humanity Portland Region.
Any combination of formal education, paid work experience, unpaid/volunteer experience, and life experience will be considered.

Nice To Haves

Any qualifying combination of education, certification, and experience that demonstrates the ability to perform the duties of the position.
Experience with Get Connected

Responsibilities

Manage volunteer profiles and review volunteer applications in Get Connected.
Coordinate and participate in volunteer outreach efforts, including neighborhood networking and tabling events as needed.
Audit volunteer hours, coordinate onboarding, and maintain an accurate database.
Manage in-store volunteer recognition budget, under the supervision of the Store Manager.
Solicit volunteer content for the Volunteer Program Team to be included in monthly newsletters (both affiliate and ReStore); prepare volunteer spotlights for social media.
Maintain accurate inventory of volunteer supplies and incentives.
Facilitate in-store staff training on volunteer best practices and using the Get Connected platform.
Focus on volunteer engagement, satisfaction, and involvement in the mission and goals of the ReStores.
Manage daily volunteer schedule to ensure appropriate staffing.
Engage, lead, and work alongside individual volunteers and volunteer groups.
Evaluate and coach volunteers’ performance, providing constructive feedback and ensuring volunteer satisfaction.
Coordinate volunteer appreciation and recognition events and incentives with store management.
Engage customers, donors, and community members in Habitat's mission by sharing events, details of Habitat builds, volunteer opportunities, and inviting them to participate in donation round-up initiatives.
Under the direction of the Store Manager, support store staff when needed (opening or closing the store, covering breaks, back-up cashier, etc.)

Benefits

medical, dental, and vision insurance
generous paid time off
life insurance
paid family and medical leave
100% employer-paid health insurance premium (medical, vision, alternative care, prescriptions) for employees; 50% paid for dependents
100% employer-funded Health Reimbursement Account (HRA)
100% employer-paid dental insurance for employees; 50% paid for dependents
100% employer-paid disability insurance
Generous paid time off: starting at three weeks of Vacation time; two weeks of Sick time; 11 paid holidays; paid birthday off
3% matching 403(b) retirement savings plan
Flexible Spending Accounts (FSA)
Life insurance
Employee Assistance Program (EAP)