About The Position

Levi Strauss & Co. is seeking a Store Supervisor to support store management in achieving Levi’s Store Iconic status through operational excellence, brand equity, customer satisfaction, and financial growth. The Supervisor performs Stylist duties and assumes responsibility for the store when a manager is absent, relying on instructions and established guidelines to perform the role. The position contributes to sales growth, expense management, operational standards, staff training and retention, and visual presentation. It also leads and coaches merchandising staff in RFID-enabled inventory processes and helps deliver a high-energy customer experience consistent with the company’s “Connect, Consult and Close” sales standards. The company describes itself as committed to innovation, creativity, collaboration, and building sustainability into its operations. It employs more than 17,000 people worldwide and supports the Levi’s, Dockers, and Denizen brands.

Requirements

  • At least 1 year of experience.
  • High school diploma or GED.
  • Ability to work a flexible schedule to meet business needs, including evening and weekend shifts.
  • Demonstrates leadership through change, gives clear direction, and coaches for improvement.

Responsibilities

  • Drive profitable sales by meeting or exceeding established sales and performance goals.
  • Model customer-service behaviors and train associates to support conversion, units per transaction, and sales-per-hour goals.
  • Demonstrate product knowledge and train others to become knowledgeable about products.
  • Manage controllable expenses and follow loss-prevention programs.
  • Assist with floor changes, sales, and promotional events.
  • Participate in onboarding and training new hires on company culture, product knowledge, selling practices, and associate responsibilities.
  • Identify staff development opportunities and work with management on improvements.
  • Contribute to a positive work environment that supports retention and talent development.
  • Inform management of employee-relations issues requiring attention.
  • Supervise the store team when another member of management is absent.
  • Perform operational procedures and ensure store tasks are completed effectively and on time, providing direction to team members as needed.
  • Support inventory management by following merchandise receiving and sending processes, completing required paperwork, and following price-change and ticketing procedures.
  • Participate in physical inventory preparation and counts.
  • Prevent loss by following established policies and procedures and educating others about them.
  • Provide operational and loss-prevention training as needed.
  • Execute visual merchandising standards and maintain product presentation and store housekeeping.
  • Recommend visual merchandising direction based on the store layout and needs.
  • Maintain appropriate product levels on the sales floor through replenishment.
  • Lead the merchandising team in meeting productivity goals and completing RFID-enabled inventory management processes using company tools and resources.
  • Hold the merchandising team accountable to RFID inventory processes, lead the team through change, promote best practices, and coach for productivity.
  • Create an engaging, high-energy customer experience and model appropriate service behaviors.
  • Model and reinforce the “Connect, Consult and Close” sales standards.
  • Help train associates on product knowledge so they can serve customers effectively.

Benefits

  • Full-time employees receive 3 weeks of paid time off during the first year, increasing to 4 or more weeks thereafter.
  • Immediate medical, dental, and vision coverage for full-time employees; free medical premiums with Live.
  • Paid volunteer hours and charity donation matching up to $2,000 per year for full-time and part-time employees.
  • 50% employee discount for full-time and part-time employees.
  • 401(k) match of 125% on employee contributions, up to 6%.
  • Opportunities to pursue career growth at Levi’s, Dockers, and Beyond Yoga.
  • Competitive pay and incentive plans.
  • Paid leave, life and disability insurance, 401(k) match, and health care benefits for eligible employees.
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