Store Shopper

Wegmans Food Markets•Collegeville, PA

2d•Onsite

About The Position

Wegmans Store Shoppers support the company’s Curbside Pickup program by using an app and company-issued technology to communicate with customers, shop their grocery orders, and stage them for pickup. The role focuses on fulfilling orders quickly and accurately while ensuring customers receive fresh, high-quality products. Team members may also perform other customer service duties within the store as business needs require.

Requirements

Customer service experience, preferably in food service, grocery, or retail.
Ability to use a company-issued device to manage orders and communicate with customers.
Verbal and written communication skills.
Ability to take direction and work independently.
Must be 15 years or older.

Nice To Haves

Problem-solving skills.

Responsibilities

Use technology to communicate with customers and fulfill their orders.
Accurately and efficiently shop customer orders and stage them in the fulfillment area.
Handle products properly, use necessary equipment, and bag items so they reach their destination safely.
Scan items, make appropriate substitutions as needed, and process payments.
Maintain a clean, organized, and well-stocked workspace.
Carry out other customer service duties within the store as needed to fit business needs.