Store Shift Supervisor

Pet Supplies Plus 4255•Waxahachie, TX

22h

About The Position

As a Store Shift Supervisor, you are passionate about people and their pets. You help lead the team during your shift, ensuring every neighbor has an exceptional, neighborly experience while keeping daily operations running smoothly. The role includes supporting store operations, assisting customers, coordinating team priorities, handling transactions and orders, and maintaining a clean, safe, and organized environment.

Requirements

At least 2 years of retail experience.
Strong customer service and sales skills.
Basic proficiency with Microsoft Office or similar tools.
Ability to stand, bend, stoop, twist, and move for extended periods of time.
Ability to lift up to 65 lbs.
Ability to climb ladders and perform physical store tasks.
Reliable transportation and ability to work flexible schedules, including evenings, weekends, and holidays.
Must be at least 18 years old and able to meet hiring requirements set by the local franchise owner.
Reliable, hands-on leadership and ability to lead by example.
Strong communication skills and organization, including the ability to manage multiple tasks.
Ability to thrive in a fast-paced, team-oriented environment.
Enjoy working with pets and people.

Responsibilities

Deliver exceptional, neighborly service and help customers select appropriate pet products.
Help customers with pet-related questions, including demonstrating how to test fish tank water.
Support daily operations and help ensure a smooth, efficient shift.
Assign tasks and help team members manage priorities and time.
Assist customers with product selection and provide recommendations.
Process transactions, support the register, and handle returns or issues.
Place and manage special orders and online order fulfillment.
Reconcile cash drawers and complete end-of-day procedures.
Maintain a clean, safe, and organized store environment.
Support the team wherever needed during busy periods.