Store Shift Manager (Chittenango)

Turning Stone Enterprises•Chittenango, NY

7d•Onsite

About The Position

The Store Shift Manager supports the store manager and/or assistant manager and oversees store operations during a shift. The role supervises staff, delegates work, enforces store rules, and promotes outstanding customer service. It also helps maintain the location’s cleanliness and appearance, supports cashiers, and ensures food is handled and stored according to proper sanitation procedures. The Shift Manager handles shift-related cash, banking, reporting, delivery verification, and inventory tasks. The position also performs cashier duties, assists with new-hire training, contacts appropriate personnel during emergencies, and completes other related duties as assigned. The schedule is described as a swing/sunrise shift, with flexibility required to work overnight shifts, evenings, and weekends as needed. Work may take place at multiple store locations based on business needs.

Requirements

High school diploma or equivalency.
At least one year of experience in a convenience store setting.
Strong knowledge of store policies, procedures, and regulations.
Ability to work a flexible schedule, which may include overnight shifts, evenings, and weekends as needed.
Ability to work at multiple store locations as business needs dictate.
Ability to stand and walk for long periods and lift up to 41–50 pounds.

Nice To Haves

Previous supervisory experience.

Responsibilities

Support the store manager and/or assistant manager.
Supervise staff and provide corrective and positive feedback as appropriate.
Delegate assignments and tasks and ensure they are completed satisfactorily.
Enforce store rules and regulations and resolve issues that arise during the shift.
Provide and inspire outstanding customer service.
Ensure the location’s cleanliness and appearance exceed expectations.
Conduct periodic, unannounced cash drawer audits and record and report results.
Assist cashiers with voids and point-of-purchase errors.
Ensure food is served and stored according to proper food-handling and sanitation procedures.
Assist in training new hires.
Complete and submit the Daily Reconciliation Report and data tracker to the Finance Department.
Prepare monies for bank deposits, complete daily banking forms, and correct discrepancies.
Verify product and petroleum deliveries, scan merchandise into the point-of-sale system, and forward invoices to the Finance Department.
Assist with inventory control.
Perform cashier duties, including POS operation, food service, stocking, and cleaning.
Contact appropriate personnel during emergency situations.
Perform other related duties as assigned.