0057 - Framingham MA - Store Sales Specialist

REI (Recreational Equipment Inc.)•Framingham, MA

10d•Onsite

About The Position

REI Co-op is seeking a Store Sales Specialist to help customers have better outdoor experiences by sharing product knowledge, making recommendations, and engaging with customers. The role supports REI’s customer satisfaction commitment by facilitating transactions, selling memberships, and offering products and services. It also helps maintain the appearance and organization of merchandise on the sales floor, supports store pickup, and follows loss-prevention and safety procedures. The position requires a flexible schedule based on business needs. REI describes a values-led, inclusive workplace where employees are encouraged to bring their whole selves to work. The company states that it is committed to becoming a fully inclusive, anti-racist, multicultural organization and to fostering respect, belonging, and active listening.

Requirements

Enjoy communicating and building relationships inside and outside the organization.
Be open to feedback and other viewpoints in support of the business.
Use business understanding, innovative thinking, and sound judgment to solve problems.
Make recommendations by combining information from various sources.
Produce quality work by setting effective goals and establishing priorities.
Organize and use resources to meet deadlines, and keep others informed about plans and progress.
Engage and influence others to accomplish organizational goals.

Nice To Haves

Store retail experience.

Responsibilities

Assist customers with questions about products and memberships, including special ticket sales.
Maintain visual standards in coordination with store management, merchandising, and sales leads.
Participate in REI Sales & Service Training and promote REI goods and services.
Support store pickup, including receiving and processing products.
Follow REI loss-prevention and safety procedures.
Work a flexible schedule based on business needs.
Perform additional duties as assigned.