Store Sales Specialist

REI (Recreational Equipment Inc.)•Reading, MA

About The Position

REI Co-op seeks a Store Sales Specialist to help create better outdoor experiences for customers. The role involves sharing product knowledge, making recommendations, engaging with customers, facilitating transactions, selling memberships, and offering REI products and services. The specialist also helps maintain the appearance of the store and keep merchandise organized on the sales floor.

Requirements

  • Enjoy communicating and building relationships, both inside and outside the organization.
  • Be open to feedback and other viewpoints in support of the business.
  • Use business understanding, innovative thinking, and sound judgment to solve problems.
  • Make solid recommendations by combining information from various sources.
  • Produce quality work by setting effective goals and establishing priorities.
  • Organize and use resources to meet deadlines, and keep others informed about plans and progress.
  • Engage and influence others to accomplish organizational goals.

Nice To Haves

  • Store retail experience.

Responsibilities

  • Assist customers with questions about products, memberships, and special ticket sales.
  • Maintain visual standards in collaboration with store management, merchandising, and sales leads.
  • Participate in REI Sales & Service Training and promote REI goods and services.
  • Support store pickup, including receiving and processing products.
  • Follow REI loss prevention and safety procedures.
  • Work a flexible schedule based on business needs.
  • Perform additional duties as assigned.

Benefits

  • Employee discount
  • Access to health benefits
  • Retirement savings plan
  • Accrued time off
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