Store Sales Manager #289 - Raleigh SW - Apex, NC

Academy Sports + Outdoors•Apex, NC

11d•Onsite

About The Position

The Store Sales Manager leads the day-to-day performance of a high-volume Academy Sports + Outdoors retail store, overseeing Hardlines and Softlines and translating business goals into priorities for sales, merchandising, and operational consistency. The role provides hands-on leadership on the sales floor, setting standards for customer service, execution, and team engagement. The manager coaches, develops, and inspires leaders and team members through training, feedback, and accountability. They use sales metrics, labor plans, and inventory insights to improve productivity and profitability while maintaining in-stock and visual standards. The role also ensures company policies, safety standards, and regulatory requirements are upheld, including requirements for firearm sales. The Store Sales Manager works closely with the Store Director, fellow store leaders, Team Leads, department leaders, and corporate and field partners to align priorities, solve problems, and deliver a strong store experience consistent with brand standards, compliance requirements, and company initiatives. This is a full-time position averaging 45–50 hours per week during peak times, with schedules that may include evenings, weekends, and holidays.

Requirements

At least 3 years of relevant leadership or management experience.
Demonstrated success leading departments of up to 40 team members while driving operational excellence and achieving sales targets.
Strong customer-service mindset, communication skills, and problem-solving skills.
Business acumen and understanding of sales performance, labor planning, and profitability.
Ability to interpret reports and use metrics to inform decisions and priorities.
Working knowledge of inventory systems, payroll processes, and Microsoft Office applications.
Sound judgment and decision-making skills in fast-paced, high-traffic environments.
Ability to complete and maintain required certifications, including Firearms Sales and Power Industrial Truck.
Ability to manage and audit firearm sales in compliance with federal and state requirements, including ATF Form 4473 completion and background-check verification.
Team-first attitude and willingness to help where needed.
Flexibility to work varying schedules, including evenings, weekends, and holidays, based on business needs.
Ability to remain on feet and move throughout the store for extended periods.
Ability to walk, bend, reach, pull, carry, and lift items up to 50 pounds.
Capacity to complete repetitive tasks such as scanning, stocking, and folding merchandise.
Comfort using ladders or step stools to access merchandise.
Ability to thrive in a fast-paced retail environment and adapt to shifting priorities.
Acceptable hearing and vision to perform job duties.
Ability to adhere to company policies and professional standards.

Nice To Haves

Bachelor’s degree in a related field preferred.

Responsibilities

Lead day-to-day performance of a high-volume retail store, overseeing Hardlines and Softlines.
Translate business goals into priorities that drive sales, merchandising excellence, and operational consistency across departments.
Provide hands-on sales-floor leadership and set standards for customer service, execution, and team engagement.
Coach, develop, and inspire leaders and team members through training, feedback, and accountability.
Use sales metrics, labor plans, and inventory insights to plan and adjust strategies that improve productivity and profitability.
Maintain strong in-stock and visual standards.
Ensure policies, safety standards, and regulatory requirements are consistently upheld.
Work with the Store Director and other store leaders to align priorities and deliver a seamless store experience.
Partner with Team Leads and department leaders to set expectations, solve problems, and support team performance.
Collaborate with corporate and field partners through store walks, reporting, and execution of company initiatives.
Manage and audit firearm sales, ensuring transactions meet federal and state requirements, including accurate ATF Form 4473 completion, background-check verification, and final approval.
Step in where needed to support the team beyond core duties.