Store Sales Associate Lead

Daiso•Saint Louis, MO

About The Position

As a Store Sales Associate Lead, you will help ensure the smooth operation of the retail store. You will lead and support a team of sales associates, provide exceptional customer service, and drive sales to achieve store targets. The role also includes supporting inventory management, merchandising, and the day-to-day organization of the sales floor.

Requirements

  • High school diploma or equivalent.
  • Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
  • Strong leadership skills and the ability to effectively manage a team.
  • Excellent communication and interpersonal skills.
  • Customer-focused mindset and a passion for delivering exceptional service.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Basic computer skills and familiarity with point-of-sale systems.

Nice To Haves

  • Additional education or training in retail management.

Responsibilities

  • Supervise and motivate sales associates, providing guidance and support.
  • Schedule and assign tasks to team members to ensure efficient store operations.
  • Conduct regular performance evaluations and provide constructive feedback.
  • Assist in training new sales associates and foster a positive work environment.
  • Greet and assist customers in a friendly and professional manner.
  • Provide product knowledge and recommendations for a personalized shopping experience.
  • Resolve customer complaints or concerns promptly and escalate them when necessary.
  • Keep the sales floor clean and organized and ensure merchandise is properly displayed.
  • Engage with customers and promote products to drive sales.
  • Meet or exceed individual and team sales targets.
  • Monitor sales trends and identify opportunities for improvement.
  • Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.
  • Assist with receiving, organizing, and replenishing merchandise.
  • Conduct regular inventory counts and assist with stock management.
  • Ensure products are priced and labeled accurately.
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