Career Day in Phoenix, AZ!

Community Choice Financial Family of Brands•Phoenix, AZ

8d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting ambitious achievers and experienced leaders for its Store Operations team. Store Operations team members provide customer service and help customers access financial solutions. The position involves building customer relationships, processing financial transactions, explaining services, supporting account management and collections, participating in community activities, maintaining the store, and following company policies and security procedures. The employer offers paid on-the-job training, professional development resources, cross-brand training, a Key Holder Program, and performance-based career advancement. The role is in person at a store location. The posting advertises a Career Day at the TitleMax location at 7435 W. Lower Buckeye Rd, Phoenix, AZ 85043, on Thursday, November 5, from 10:00 a.m. to 5:00 p.m.; it does not specify the year.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency using phones, a point-of-sale system, Microsoft Office, and other computer systems.
At least 18 years of age (19 in Alabama).
Successful background check, conducted and considered in accordance with applicable law.
Ability to meet the physical demands of the position, including frequently remaining stationary and standing up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish ability; this may be required at certain locations.
Valid driver’s license, auto insurance, and a personal vehicle for use throughout the workday; mileage is compensated.

Responsibilities

Greet and connect with customers to build lasting relationships, encourage repeat business and brand loyalty, and provide a strong customer experience.
Review, validate, and accurately process customer transactions, including check cashing, money transfers, and loans or pawns.
Educate customers about transactions and offer personalized financial services suited to their needs.
Assist with customer account management and collections, and accept customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store’s appearance and cleanliness.
Participate in ongoing training, follow company policies and procedures, and adhere to office security protocols, including managing a cash drawer.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training and opportunities across the company’s brands.
Key Holder Program designed to develop leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Medical insurance options, including telemedicine and medical spending account options (HSA/FSA).
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with access to mental health resources, life coaching, and other support for employees and their family members.
Discount Marketplace offering discounts from nationwide and local retailers.
Paid time off starting at 12 days in the first year and increasing with tenure.