Career Day in Phoenix, AZ!

Community Choice Financial Family of Brands•Phoenix, AZ
•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting for store operations opportunities in Phoenix, Arizona. Candidates are invited to meet one-on-one with a hiring manager at a Career Day and learn about roles on the Store Operations team, which provides customer service and helps customers access financial solutions. In-store positions are in person only. Specific duties and requirements may vary by position; applicants should review the individual job listings for details.

Requirements

  • High school diploma or equivalent.
  • Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
  • Meticulous attention to detail and ability to enter data accurately.
  • Proficiency using phones, POS systems, Microsoft Office, and other computer systems.
  • At least 18 years of age (19 in Alabama).
  • Valid driver’s license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
  • Successful completion of a background check, conducted and considered in accordance with applicable law.
  • Ability to meet physical demands, including frequently remaining stationary and standing up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

  • Experience in check cashing, document verification, and/or money order processing.
  • Prior cash handling and cash drawer or vault management experience.
  • Bilingual English/Spanish skills; this may be required for certain locations.

Responsibilities

  • Greet customers and build relationships that encourage repeat business and brand loyalty.
  • Review, validate, and accurately process customer transactions, including check cashing, money transfers, and loans or pawns.
  • Explain transactions to customers and offer personalized financial services suited to their needs.
  • Assist with customer account management, collections, and accepting customer payments.
  • Participate in in-store and community events and external marketing.
  • Help maintain the store’s appearance and cleanliness.
  • Participate in ongoing training, follow Company policies and procedures, and observe office security protocols, including managing a cash drawer.

Benefits

  • Paid on-the-job training and a comprehensive new-hire program.
  • Access to a learning management system with e-learning modules for professional and personal development.
  • Cross-brand training and opportunities across the company’s brands.
  • Key Holder Program to develop leadership potential for promotion.
  • Performance-based career advancement.
  • Educational reimbursement program.
  • Multiple medical insurance coverage choices, including telemedicine and medical spending account options (HSA/FSA).
  • Traditional and Roth 401(k) retirement plans with a Company match.
  • Company-sponsored life and AD&D insurance.
  • Voluntary benefit plans, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
  • Free access to mental health resources, life coaching, and other Employee Assistance Program resources for employees and family members.
  • Free access to discounts from nationwide and local retailers through the Discount Marketplace.
  • Paid time off that starts at 12 days in the first year and grows with tenure.
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