Career Day in Phoenix, AZ!

Community Choice Financial Family of Brands•Phoenix, AZ

1d•Onsite

About The Position

Community Choice Financial Family of Brands is recruiting ambitious achievers and experienced leaders for its Store Operations team. Store Operations team members work on the front line of the business, helping customers access financial solutions and providing a high-quality customer experience. The posting invites candidates to meet with a hiring manager at a Phoenix, Arizona career day and directs applicants to the company careers site. In-store positions are in person only. The role includes customer service, processing financial transactions, educating customers about available services, assisting with account management and collections, participating in store and community events, maintaining the store, and following company policies, training, and security protocols. Specific essential functions may vary by position. The company offers on-the-job training, professional development resources, cross-brand training, a leadership program, performance-based advancement, and a range of benefits. Candidates must meet the stated education, communication, computer-use, driving, age, and physical requirements.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency using phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
Ability to meet the physical demands of the position, including frequently remaining stationary and standing up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.
Background check required.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish skills are a plus and may be required at certain locations.

Responsibilities

Greet and connect with customers to build relationships, encourage repeat business, and support brand loyalty.
Help customers access the company's financial solutions and provide a positive customer experience.
Review, validate, and accurately process financial transactions, including check cashing, money transfers, and loans or pawn transactions.
Explain transactions and offer personalized financial services suited to customers' needs.
Assist with customer account management, collections, and accepting customer payments.
Participate in in-store and community events and external marketing.
Help maintain the appearance and cleanliness of the store.
Participate in ongoing training, follow company policies and procedures, and adhere to office security protocols, including cash-drawer management.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training and opportunities across the company's brands.
Key Holder Program to develop leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Medical insurance options, including telemedicine and HSA/FSA options.
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with mental health resources, life coaching, and other resources for employees and family members.
Discount Marketplace with discounts from nationwide and local retailers.
Paid time off that increases with tenure, starting at 12 days in the first year.