Career Day in Phoenix, AZ!

Community Choice Financial Family of Brands•Phoenix, AZ

1d•Onsite

About The Position

Community Choice Financial Family of Brands is seeking ambitious achievers and experienced leaders for opportunities on its Store Operations team. Store Operations team members serve customers in person, helping them access financial solutions and providing a strong customer experience. The posting invites candidates to meet with a hiring manager at a Career Day in Phoenix, Arizona, to learn about available roles; specific job listings provide further details about each position’s essential functions. The company offers paid on-the-job training, professional development resources, cross-brand training, a Key Holder Program, performance-based career advancement, and an educational reimbursement program. Benefits include medical coverage options, retirement plans with a company match, insurance coverage, an Employee Assistance Program, retailer discounts, and paid time off. In-store positions are in person only.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and the ability to enter data accurately.
Proficiency using phones, point-of-sale systems, Microsoft Office, and other computer systems.
At least 18 years of age (19 in Alabama).
Valid driver’s license, auto insurance, and a personal vehicle for use during the workday; mileage is compensated.
Background check required, conducted and considered in accordance with applicable law.
Ability to meet the physical demands of the position, including frequently remaining stationary and standing for up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, and/or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish skills; may be required at certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, repeat business, and brand loyalty.
Help customers access the company’s financial solutions and provide a positive customer experience.
Review, validate, and accurately process customer transactions, including check cashing, money transfers, and loans or pawns.
Explain transactions to customers and offer personalized financial services suited to their needs.
Assist with customer account management, collections, and accepting customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store’s appearance and cleanliness.
Complete ongoing training, follow company policies and procedures, and comply with office security protocols.
Manage a cash drawer and help maintain a safe work environment.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training that can support movement among the company’s eleven brands.
Enrollment in a Key Holder Program designed to build leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple medical insurance coverage choices, all including telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits, including dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Free access to mental health resources, life coaching, and other services for employees and family members through the Employee Assistance Program.
Free access to discounts from nationwide and local retailers through the Discount Marketplace.
Paid time off that increases over time, starting at 12 days in the first year.