Career Day in Glendale, AZ!

Community Choice Financial Family of Brands•Glendale, AZ

1d•Onsite

About The Position

Community Choice Financial Family of Brands is seeking ambitious achievers and experienced leaders for its Store Operations team, the customer-facing front line of the business. Team members help customers access financial solutions and provide a strong customer experience. The posting invites candidates to meet with a hiring manager at a Career Day event at TitleMax in Glendale, Arizona, and directs them to the company careers website to apply. In-store positions are in person only. The role involves serving customers, processing financial transactions, supporting account management and collections, helping with community and marketing events, maintaining the store, and following company procedures and security protocols. The company offers paid on-the-job training, learning and leadership development, opportunities for career advancement across its brands, and a range of benefits. Specific essential functions may vary by position; the posting advises candidates to review individual job listings for details.

Requirements

High school diploma or equivalent.
Excellent verbal and written communication skills and a professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to enter data accurately.
Proficiency using phones, a POS system, Microsoft Office, and other computer systems.
At least 18 years of age, or 19 in Alabama.
Valid driver’s license, auto insurance, and personal vehicle for use throughout the workday; mileage is compensated.
Successful completion of a background check, conducted and considered in accordance with applicable law.
Ability to meet the physical demands of the position, including frequently remaining stationary and standing up to 90% of the time, moving and transporting up to 25 pounds, moving inside and outside the store, and operating mechanical controls such as a keyboard.

Nice To Haves

Experience in check cashing, document verification, or money order processing.
Prior cash handling and cash drawer or vault management experience.
Bilingual English/Spanish skills; may be required at certain locations.

Responsibilities

Greet and connect with customers to build lasting relationships, repeat business, and brand loyalty.
Help customers access the company’s financial solutions and provide a positive customer experience.
Review, validate, and accurately process financial transactions, including check cashing, money transfers, and loans or pawns.
Educate customers about their transactions and offer financial services suited to their needs.
Assist with customer account management and collections, and accept customer payments.
Participate in in-store and community events and external marketing.
Help maintain the store’s appearance and cleanliness.
Participate in ongoing training and follow company policies, procedures, and office security protocols.
Manage a cash drawer as part of maintaining a safe work environment.

Benefits

Paid on-the-job training and a comprehensive new-hire program.
Access to a learning management system with e-learning modules for professional and personal development.
Cross-brand training and opportunities to move among the company’s brands.
Key Holder Program to develop leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Medical insurance choices, including telemedicine and HSA/FSA options.
Traditional and Roth 401(k) retirement plans with a company match.
Company-sponsored life and AD&D insurance.
Voluntary benefits that include dental, vision, short- and long-term disability, supplemental life and AD&D, accident, critical illness, hospital indemnity, identity theft protection, legal services, and pet insurance.
Employee Assistance Program with mental health resources, life coaching, and other support for employees and their family members.
Discount Marketplace access to discounts from nationwide and local retailers.
Paid time off that increases with tenure, starting at 12 days in the first year.