Store/Night Clerk

Kroger•Fenton, MI

About The Position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

Ability to handle stressful situations.
Knowledge of basic math, including counting, addition and subtraction.
Effective communication skills.

Nice To Haves

Any retail experience.
A second language (speaking, reading and/or writing).

Responsibilities

Promote trust and respect among associates.
Create an environment where customers feel welcome, important and appreciated by answering questions about products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the department, respond to questions and make product suggestions.
Recommend grocery items to customers to help them get the products they want and need; inform customers of grocery specials.
Check product quality for freshness, review sell-by dates and take appropriate action.
Label, stock and inventory department merchandise; provide customers with fresh products they have ordered.
Report product ordering and shipping discrepancies to the department manager.
Display a positive attitude.
Stay current with present, future, seasonal and special advertisements.
Adhere to food safety regulations and guidelines.
Ensure proper temperatures are maintained in cases and coolers and maintain temperature logs.
Reinforce safety programs by complying with safety procedures, identifying unsafe conditions and notifying store management.
Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of items needing repair.
Notify management of customer or employee accidents.
Report all safety risks or issues and illegal activity, including robbery, theft or fraud.
Perform the essential job functions of the position with or without reasonable accommodation.