STORE/NIGHT CLERK

The Kroger Co.•Gresham, OR

About The Position

Create an outstanding customer experience through exceptional service and maintain a safe, clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor established quality assurance standards. Embrace the Customer 1st strategy, encourage associates to deliver excellent service, and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. This position supports customers with grocery products and specials; maintains product freshness, labeling, stocking, and inventory; follows food-safety and temperature-control requirements; and helps ensure a safe and well-maintained department. The role must be performed with or without reasonable accommodation.

Requirements

  • Ability to handle stressful situations.
  • Knowledge of basic math, including counting, addition, and subtraction.
  • Effective communication skills.

Nice To Haves

  • Any retail experience.
  • A second language, in speaking, reading, and/or writing.

Responsibilities

  • Promote trust and respect among associates.
  • Create a welcoming environment by answering customer questions about products sold in the department and throughout the store.
  • Maintain knowledge of department products and answer questions or make product suggestions.
  • Recommend grocery items customers want and need, and inform them of grocery specials.
  • Check product quality and freshness, review sell-by dates, and take appropriate action.
  • Label, stock, and inventory department merchandise, and provide customers with fresh products they have ordered.
  • Report product ordering or shipping discrepancies to the department manager.
  • Maintain a positive attitude.
  • Stay current with present, future, seasonal, and special advertisements.
  • Follow food-safety regulations and guidelines.
  • Maintain proper temperatures in cases and coolers and keep temperature logs.
  • Comply with safety procedures, identify unsafe conditions, and notify store management.
  • Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of items needing repair.
  • Notify management of customer or employee accidents.
  • Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
  • Perform the essential job functions with or without reasonable accommodation.

Benefits

  • Healthcare coverage, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles.
  • Paid time off, including holiday and sick pay, based on eligibility and length of service.
  • Free counseling through the Employee Assistance Program.
  • Free, confidential financial tools and coaching through Goldman Sachs Ayco.
  • Associate discounts on purchases, including food, travel, and technology.
  • Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
  • Training programs and career pathways.
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