360-05 Store Market Associate

Avalon Services Group•New York, NY

1d•Onsite

About The Position

Our customer is a leading online marketplace for buying and selling authentic sneakers, streetwear, collectibles, and luxury accessories, known for revolutionizing the secondary market through a transparent, data-driven approach. They are seeking a Market Associate to join their store team. This role requires an individual who can deliver an exceptional customer experience and thrive in a fast-paced retail environment.

Requirements

HD Diploma or GED required
1–3 years of store or customer service experience
Strong work ethic and positive attitude
Comfortable in fast paced environment
Ability to work well in teams
Strong communication, and attention to detail
Proficient in Microsoft Office, google drive, and other common office software
Familiar with warehouse management systems

Responsibilities

Greet and orient customers as they enter the store
Deliver high-level service and attention to every customer
Maintain strong knowledge of the platform to communicate effectively with customers
Facilitate accurate transactions for product intake and sales processing
Communicate brand purpose and store initiatives professionally
Build and foster relationships with new and repeat customers
Explain the buying/selling process and platform features
Support a positive team environment
Maintain store cleanliness and visual standards
Assist with operations and visual merchandising as needed