Seas. 360 Waitstaff

Canada Lands Company•Toronto, ON

2d•Onsite

About The Position

Offer exceptional service and create a positive guest experience for those dining in 360 Restaurant. This position is responsible for professionally serving food and ice water to dining guests at the table. Work with the 360 Captains to make guests feel welcome and comfortable, while always performing under the Food and Beverage Standard Operating Procedures.

Requirements

One (1) to three (3) years of related fine dining experience is required
Smart Serve certification is required
Excellent Guest Services Skills with an ability to recommend the CN Tower products

Nice To Haves

Food and Beverage knowledge is preferred
Bilingualism (English/French) is an asset

Responsibilities

Ensure assigned section is ready for service and assigned side duties are complete prior to service
Communicating with assigned Captain all guests concerns and handling guest concerns to the satisfaction of the guests.
Maintain a thorough knowledge of menus, products, cooking process, ingredients and potential relevant allergies
Follow up with management prior to shift regarding special functions or events for the day
Participate in departmental skills training as required
Deliver bread, condiments, and water service as required
Check assigned section for cleanliness, uniformity and overall appearance
Keep table neat and clean throughout service
Expedite food orders
Work in conjunction with Captain and Kitchen (shift Sous Chef) to ensure guests receive their orders efficiently and promptly