Store Manager

At Home Group•Lincoln, NE

About The Position

The Store Manager oversees all operational, financial, and team functions within an At Home large-format retail store, with annual sales volume typically ranging from $4 million to $10 million depending on location. The role drives business performance by developing high-performing teams, executing operational excellence, and delivering an exceptional experience for Team Members and customers. The Store Manager leads by example, sets high standards, drives continuous improvement, proactively solves problems, and fosters a culture of teamwork, accountability, and results. The Store Manager leads store operations to achieve sales, profit, and performance goals; develops talent and succession plans; and ensures effective staffing, scheduling, payroll, merchandising, freight flow, inventory management, safety, and customer experience. The role uses financial and operational metrics to guide decisions, maintains compliance with company policies and applicable laws, and cultivates a positive, inclusive, and safe work environment. Flexible availability, including nights, weekends, and holidays, is required based on business needs. This role includes substantial physical activity and work across the sales floor, stockroom, and receiving areas.

Requirements

High school diploma or equivalent required.
Minimum of 3 years of relevant leadership experience in a big-box and/or high-volume retail environment.
Experience leading teams of 20 or more Team Members and managing at least $5 million in annual revenue or budget.
Customer-focused mindset with a track record of delivering an exceptional in-store experience.
Demonstrated integrity, reliability, and commitment to ethical business practices.
Proficiency in Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams.
Experience using task management, HRIS, and workforce scheduling systems.
Strong verbal, written, and comprehension skills.
Ability to inspire, drive urgency, delegate effectively, and motivate high-performing teams.
Ability to prioritize, multitask, and adapt to changing business needs.
Ability to analyze data and use insights to make informed business decisions and drive performance.
Ability to build and sustain a collaborative, engaging, high-performing team culture.
Ability to stand and walk for extended periods and frequently bend, kneel, and reach.
Ability to lift and carry up to 50 pounds independently and participate in team lifts up to 100 pounds.
Ability to climb ladders and work at varying heights as needed.
Comfort working in sales-floor, stockroom, and receiving environments with varying temperatures.
Ability to use standard retail equipment, including pallet jacks, rolling carts, and a baler.
Ability to perform repetitive motions, including lifting, pushing, and pulling.
Flexible availability, including nights, weekends, and holidays, based on business needs.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Lead all aspects of store operations to achieve sales, profit, and overall performance goals while creating an engaging, customer-focused shopping experience.
Attract, hire, and develop talent; build internal bench strength and effective succession plans.
Coach, train, and develop Team Members, encouraging continuous improvement and supporting internal career growth.
Ensure a clean, safe, and well-presented store through effective planning, delegation, and follow-up.
Maintain operational excellence across merchandising, freight flow, inventory management, safety, and customer experience.
Align staffing, scheduling, and payroll with the labor model and business needs to drive efficiency.
Address Team Member and customer concerns with urgency, professionalism, and integrity.
Use financial and operational metrics, including the store scorecard, to inform strategy and drive results, including improved loyalty and credit performance.
Ensure compliance with company policies, procedures, and applicable laws and regulations.
Model At Home’s Values and champion a positive, inclusive, and safe environment where Team Members can grow, collaborate, and enjoy their work.
Lead team communication through regular huddles and meetings.
Perform additional duties as assigned.