Store Manager - Fort Smith, Ar Store #22626

Dollar General•Fort Smith, AR

19h

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, runs effectively, delivers superior customer service, maintains accurate inventory and financial controls, and provides a safe, clean, and organized environment. The manager is expected to open the store at least twice per week and close it at least twice per week.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Ability to perform cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver's license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, retain, and appropriately staff the store with qualified employees in compliance with labor laws and company policies.
Train employees, conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and recommend termination when warranted.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and compliance with policies.
Ensure the store is appropriately staffed and effectively opened and closed each day, personally opening at least twice and closing at least twice per week.
Review operating statements to identify business trends, including sales, profitability, and inventory turn; identify expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient staging, stocking, and storage of merchandise according to company work processes.
Ensure merchandise is presented according to established practices, including appropriate use of fixtures, product pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, company security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and facilitate a safe and secure working and shopping environment.
Ensure the store has the tools needed to complete required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle to meetings, other company stores, and to make deposits.