Store Manager

Circle K Stores • San Antonio, TX

15h • Onsite

About The Position

The Store Manager position is a full-time role responsible for the overall operations of the store. This includes directly supervising employees, managing store appearance and inventory, developing positive supplier and customer relationships, and ensuring all training and communication standards are met. The role also involves financial analysis, budgeting, and safeguarding company assets. The Store Manager must maintain a professional image and ensure compliance with company policies and procedures.

Requirements

• High school diploma or equivalent.
• 1 to 2 years of retail work experience or an equivalent combination of education, training, and work experience.
• Ability to supervise and train for the use of equipment, tools, and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR), and Store Assistant (SA) job descriptions.
• Ability to supervise and manage the functions listed in the CSR, LSR, and SA job descriptions.
• Ability to use a computer or acquire necessary skills for store computer use, including completion and analysis of reports, inventory control, cash control, and employment-related forms.
• A valid driver’s license and dependable transportation.
• Ability to have open availability.
• Ability to communicate (orally and in writing) in English.
• Ability to perform essential duties and physical functions.
• Ability to work in the described conditions.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Ability to work a minimum of 50 hours per week.
• Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors.
• Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead.
• Ability to occasionally lift and/or carry up to 50 pounds from ground to waist.
• Ability to grasp, reach, and manipulate objects with hands for the entire shift.
• Ability to push/pull with arms up to a force of 20 pounds.
• Able to reach overhead for objects.
• Ability to bend and twist at waist.
• Ability to communicate orally.
• Ability to operate a cash register and/or computer keyboard.
• Ability to stoop, kneel, squat, bend, push, and pull.
• Ability to work alone.
• Ability to stand and/or walk for an entire shift.
• May require climbing a ladder to store and retrieve materials or place and remove signs.

Nice To Haves

• Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.

Responsibilities

• Directly supervise the activities of 2 or more full-time employees.
• Recruit, hire, and train employees, ensuring excellent customer service.
• Develop, manage, and assign tasks to ensure the store is clean, adequately stocked, organized, and well-kept.
• Maintain a professional and supportive image among subordinates and supervisor.
• Schedule employees within Company guidelines to meet business needs and maximize customer service.
• Implement non-discriminatory management practices in hiring, training, counseling, mentoring, motivating, and separating employees.
• Develop positive and professional relationships with all suppliers.
• Promote excellent service and resolve customer complaints in a timely, professional manner.
• Provide regular and predictable onsite attendance.
• Promote and ensure a safe, positive public image within the neighboring community.
• Prepare on-going and timely performance appraisals for all employees, providing performance-based feedback.
• Train all employees ensuring customer service, store image, and marketing execution meet Company standards.
• Train all employees on safety procedures and promote safety awareness.
• Mentor and train employees on cash awareness and expectations to help reduce risk.
• Ensure employees complete all required training in a timely manner.
• Develop methods to ensure all employees receive proper communication in a timely manner.
• Establish periodic communication meetings with all store employees and the District Manager.
• Evaluate and develop specific action plans to address store needs and reach objectives.
• Organize and maintain all store files and manuals.
• Manage and supervise store employees to ensure all required reports are completed accurately and timely.
• Manage and supervise store employees to ensure all merchandise is stocked, attractively displayed, and priced correctly.
• Ensure all required employment-related posters and signs are in an easily accessible place.
• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines, and understand and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Perform all other financial analysis necessary to maximize sales and net profits.
• Notify District Manager of any sales, cash, inventory, or operating discrepancies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED