Store Manager

Bridgestone • Hazel Dell, WA

2d

About The Position

The Store Manager is an exempt leadership role responsible for supporting store operations and business performance. The manager maintains a flexible schedule based on business needs, typically working 40 or more hours per week across five days, including weekends. Additional hours may be required depending on staffing, customer demand, store performance, and other business needs.

The role includes delivering customer service, driving sales and promotions, building customer satisfaction and loyalty, managing staff and store budgets, and keeping operational and financial records current. The manager also attends paid training to stay current with developments in the automotive service industry and follows up with customers to gather feedback and ensure satisfaction.

Requirements

• High school diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem-solving skills related to customer complaints.
• Aptitude for managing inventory, order scheduling, and merchandising displays.
• Exceptional communication skills with teammates and customers.
• Negotiation and conflict-resolution skills.
• Valid automobile driver's license at all times and ability to drive customer and company vehicles.
• Ability to maintain a flexible schedule, typically 40 or more hours per week across five days, including weekends; additional hours may be required based on business needs.

Nice To Haves

• Two-year college degree or equivalent.

Responsibilities

• Deliver customer service and drive store sales and promotions.
• Build customer satisfaction and loyalty, creating positive results for teammates, customers, and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets, and store goals.
• Keep records and relevant financial information current.
• Manage, schedule, and assign staff according to their skill levels.
• Attend paid training to stay up to date with developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with the service received.
• Assist customers with personal sales and complaints to support customer retention and loyalty.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage starting day one for all teammates.
• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On-demand pay (daily pay) program available.
• Professional development, training, and regular mentorship.
• Community involvement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED