Store Manager - Altoona, PA Store #24988

Dollar General•Altoona, PA

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees staffing, employee training and performance, store operations, inventory and merchandising, customer service, security and cash controls, documentation, and compliance with company policies. The manager also opens and closes the store, drives their own vehicle for meetings and other work-related tasks, and maintains a safe, clean, and organized store.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
Knowledge of cash-handling procedures, including cashier accountability and deposit control.
Ability to perform cash-register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and address issues up to and including termination.
Recommend employee pay rates and advancement.
Regularly communicate performance, conduct, and safety expectations; coordinate meetings and events promoting safety, security, and policy compliance.
Ensure effective daily store opening and closing; open the store at least twice per week and close it at least twice per week.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Place orders to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient merchandise staging, stocking, and storage according to company work processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, company security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive own vehicle to meetings, other Dollar General stores, and to make deposits.