STORE MANAGER - HERMITAGE, TN STORE #13084

Dollar General•Mount Juliet, TN

18d•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and support. The role oversees hiring, training, performance management, store operations, inventory, customer service, safety, security, cash controls, and completion of required documentation. The manager also ensures the store is properly staffed and opened and closed each day, personally opening at least twice per week and closing at least twice per week.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and deal with a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and Company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, provide solutions or counseling, and take disciplinary action up to and including termination.
Recommend employee pay rates and advancement.
Regularly communicate performance, conduct, and safety expectations and coordinate meetings and events addressing safety, security, and policies.
Ensure the store is properly staffed and opened and closed each day; open the store at least twice per week and close it at least twice per week.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory processes, review ordering plans and seasonal direction weekly, address inventory issues, and follow up on BSR and cycle counts.
Facilitate efficient merchandise staging, stocking, and storage according to Company work processes.
Ensure merchandise presentation, fixtures, pricing, and signage meet established practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow Company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.