PHARMACY LEADER - HERMITAGE, TN

The Kroger Co. • Nashville, TN

3d

About The Position

The Pharmacy Leader is accountable for all aspects of pharmacy practice within state and federal laws and corporate policies. The role manages and maximizes the pharmacy department’s financial performance by monitoring the budget, controlling labor and inventory costs, training and developing staff, delivering excellent customer service, managing prescription pricing and generic utilization, and providing or participating in corporate-approved clinical services. The Pharmacy Leader is also expected to demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

The role performs staff pharmacist duties while leading the pharmacy team, directing workflow, supporting sales and clinical initiatives, and ensuring compliance with legal, company, controlled-substance, and recordkeeping requirements. It includes supervising and coaching direct reports, handling customer and insurance issues, and traveling independently as needed to support business needs.

Requirements

• Bachelor’s degree in Pharmacy and/or Doctor of Pharmacy (Pharm.D.) degree from an accredited U.S. School of Pharmacy.
• At least 2 years of related retail experience or an equivalent combination of education and experience.
• At least 21 years of age.
• Participate in clinical programs following company-sponsored training.
• Ability and willingness to continue education as necessary.
• Ability to preserve the confidentiality of information.
• Commitment to providing excellent customer service.
• Ability to write routine reports and correspondence.
• Ability to read and interpret prescriptions and documents.
• Proven leadership skills.
• Pharmacy license must be in good standing.

Nice To Haves

• Relevant Pharmacy Board Certification(s).
• Equivalent combination of education and experience in business management.

Responsibilities

• Perform staff pharmacist functions, serve as a role model for the pharmacy team, handle customer complaints, and direct workflow to reduce customer wait times.
• Develop, implement, supervise, and promote the sales plan and other sales initiatives developed by the division pharmacy department.
• Perform the duties expected of a registered pharmacist in the state of employment and follow legal and company requirements.
• Direct the pharmacy team to meet warehouse utilization goals, avoid unnecessary overstock, reduce fill-on-arrival prescriptions, and follow proper ordering and inventory recordkeeping procedures.
• Comply with corporate-mandated controlled-substance operating procedures.
• Monitor third-party or insurance profitability and handle third-party problems, rejections, and audits in a timely manner.
• Schedule pharmacy staff to help control or avoid unnecessary labor costs.
• Maintain pharmacy records required by state and federal laws and company policies.
• Direct the pharmacy to meet budgeted labor, volume, inventory, and sales goals.
• Conduct effective detailing visits to local physicians and other community targets.
• Promote, implement, and participate in public health initiatives and disease-state management services.
• Travel independently as needed to support business needs.
• Supervise and coach direct reports, complete performance reviews, and provide direct feedback.
• Perform the essential job functions with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching through Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
• Training programs and diverse career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager