Hiring Event (Store Manager) - 2321
About The Position
FirstCash Holdings is hiring for a Store Manager position through a hiring event in Northwest San Antonio. The role partners with the Store Manager to support daily store operations, develop and train team members, provide exceptional customer service, and help drive profitability. The position offers hands-on leadership experience working with merchandise such as jewelry, electronics, and tools. Associates can earn individual-performance commissions of 2–8%; full details are provided during the interview process. The role may be modified as needed. Employment offers require agreement to a binding arbitration process.
Requirements
- Be at least 18 years old and have a high school diploma, GED, or equivalent experience.
- Previous leadership, key-holder, supervisory, or management experience is preferred.
- Strong leadership, coaching, team development, and customer service skills.
- Ability to stand, walk, lift up to 50 pounds, and perform physical tasks.
- Ability to work a flexible retail schedule, including weekends and holidays.
- Comfort working with a variety of merchandise; firearms may be present at FFL locations, with certification provided.
- Strong customer service skills and a team-oriented mindset.
- Basic math and computer skills.
- Willingness to assist customers or retrieve merchandise from exterior areas.
Nice To Haves
- Experience using retail checkout systems.
- Bilingual applicants are encouraged to apply.
Responsibilities
- Support daily store operations and serve as Manager on Duty when needed.
- Deliver exceptional customer service and resolve customer concerns.
- Coach, train, and develop team members to meet company standards.
- Assist with recruiting, hiring, and retaining top talent.
- Help drive store sales, profitability, and performance goals.
- Maintain inventory accuracy and support asset protection initiatives.
- Open and close the store, including cash handling and operational procedures.
- Monitor loan and buying transactions to ensure compliance and accuracy.
- Maintain attractive merchandising and store presentation standards.
- Analyze performance metrics and support the achievement of business objectives.
- Build product knowledge across a wide variety of merchandise categories.
Benefits
- Competitive hourly pay plus commission up to 8%.
- Additional bonus opportunities based on store performance.
- Earned Wage Access available after day 2.
- Employee discounts starting day one.
- Vacation and Sick/Personal time based on tenure and applicable state/local requirements.
- 401(k) auto-enrollment after 6 months, subject to age requirements.
- Tuition reimbursement opportunities for eligible employees.
- Most stores are open 9 AM–6 PM; many are closed Sundays.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
