Hiring Event (Store Manager) - 2321

First Cash•San Antonio, TX
•Onsite

About The Position

Cash America Pawn is hosting a hiring event for a Store Manager role in Northwest San Antonio. The position supports daily store operations and partners with the Store Manager to develop and train team members, deliver customer service, and help drive store profitability. It offers hands-on leadership experience working with merchandise including jewelry, electronics, tools, and more. Pay is $16.50–$22.81 per hour, plus commission and store performance bonus opportunities. Associates can earn 2–8% commission based on individual performance; full details are provided during the interview process. The role requires flexible retail scheduling, including weekends and holidays. Most stores are open 9 AM–6 PM, and many are closed Sundays. Applicants must be at least 18 and have a high school diploma, GED, or equivalent experience. Previous leadership, key-holder, supervisory, or management experience is preferred. The role involves standing, walking, lifting up to 50 pounds, and other physical tasks. The hiring event is November 11–12, 2026, from 10:00 AM to 4:00 PM, in Northwest San Antonio. Employment offers require agreement to a binding arbitration process. FirstCash Holdings, Inc. is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities.

Requirements

  • At least 18 years old.
  • High school diploma, GED, or equivalent experience.
  • Strong leadership, coaching, team development, and customer service skills.
  • Ability to stand, walk, lift up to 50 pounds, and perform physical tasks.
  • Flexible retail schedule, including weekends and holidays.
  • Comfort working with a variety of merchandise; firearms may be present in FFL locations, with certification provided.
  • Basic math and computer skills.
  • Willingness to assist customers or retrieve merchandise from exterior areas.

Nice To Haves

  • Previous leadership, key-holder, supervisory, or management experience is preferred.
  • Experience using retail checkout systems is a plus.
  • Bilingual applicants are encouraged to apply.

Responsibilities

  • Support daily store operations and serve as Manager on Duty when needed.
  • Deliver exceptional customer service and resolve customer concerns.
  • Coach, train, and develop team members to meet company standards.
  • Assist with recruiting, hiring, and retaining top talent.
  • Help drive store sales, profitability, and performance goals.
  • Maintain inventory accuracy and support asset protection initiatives.
  • Open and close the store, including cash handling and operational procedures.
  • Monitor loan and buying transactions to ensure compliance and accuracy.
  • Maintain attractive merchandising and store presentation standards.
  • Analyze performance metrics and support achievement of business objectives.
  • Build product knowledge across a wide variety of merchandise categories.
  • Assist customers or retrieve merchandise from exterior areas as needed.

Benefits

  • Unlimited commission, with associates able to earn 2–8% based on individual performance.
  • Store performance bonus and additional bonus opportunities based on store performance.
  • Earned Wage Access available after day 2.
  • Employee discounts starting day one.
  • Vacation and sick/personal time based on tenure and applicable state or local requirements.
  • 401(k) auto-enrollment after 6 months; age requirements apply.
  • Tuition reimbursement opportunities for eligible employees.
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