Store Manager - Whitehall, Wi Store #6972

Dollar General•Whitehall, WI

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, training, performance, and compliance; store operations and inventory; customer service; cash and security controls; and required paperwork. The manager opens and closes the store at least twice per week for each, and regularly drives their own vehicle to meetings, other stores, and bank deposits.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling procedures, cashier accountability, and deposit control.
Ability to perform cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organization skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver's license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling up to and including termination.
Make recommendations regarding employee pay rates and advancement.
Regularly communicate performance, conduct, and safety expectations, and coordinate meetings and events to promote safety, security, and policy compliance.
Ensure the store is staffed and opened and closed effectively each day; open at least twice per week and close at least twice per week.
Review operating statements to identify business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; and follow up on Basic Stock Replenishment and cycle counts.
Facilitate efficient merchandise staging, stocking, and storage according to company work processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, product pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in superior customer service.
Maintain a clean, organized store and a safe and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.